Veronica Jones
Forney,TX
Summary
Office professional with comprehensive background in administrative support and office management. Expertise in streamlining office procedures, managing schedules, and handling communications. Known for fostering team collaboration and achieving goals, adaptable to dynamic work environments. Proficient in Microsoft Office Suite and excellent interpersonal skills.
Overview
35
35
years of professional experience
Work History
Administrative Assistant
Bobby Roan Investments
Rowlett, TX
11.2022 - Current
- Handle multi-line phone system, directing calls to appropriate departments promptly.
- Greet incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handle cash transactions and maintained sales and payments records accurately.
- Maintain a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Attendance Secretary
Forney Independent School District
Forney, TX
02.2021 - 11.2022
- Managed daily student attendance records using district software systems.
- Communicated effectively with parents regarding attendance policies and procedures.
- Coordinated with teachers to ensure accurate attendance reporting and compliance.
- Maintained confidentiality of student information by adhering strictly to FERPA guidelines when handling sensitive data.
- Collaborated effectively with other administrative staff members for seamless coordination during events such as report card distribution or parent-teacher conferences.
Administrative Assistant
RH Office Team
Addison, TX
12.2018 - 01.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Coordinated office communications, ensuring timely information flow among team members.
- Assisted in preparing reports and presentations, contributing to strategic planning sessions with leadership teams.
Administrative Assistant
Wesley Reece Consulting
McKinney, TX
06.2010 - 12.2018
- Performed administrative duties of maintaining reports and providing support information.
- Assisted the executive in preparing reports and presentations.
- Acted as a communication link between clients and the executive.
- Organized the scheduling of meetings, conferences, and events.
- Created spreadsheets and presentations for corporate executives.
- Purchased office equipment and supplies - contacted vendors and subcontractors.
- Established and implemented administrative policies and procedures for the office.
- Filed and recorded corporate documentation, electronic files, inventories, and reports.
Guidance Counselor Secretary
McKinney ISD
McKinney, TX
08.2008 - 06.2010
- Provided administrative support and maintained enrollment records.
- Coordinated daily schedule, appointments, meetings, and special events.
- Corresponded with current and potential students, their families, faculty, and staff.
- Supervised events related to community relations and served as face of high school.
- Managed complaint resolutions.
- Prepared and organized paperwork and other materials as needed for meetings, conferences, travel arrangements and expenses reports.
- Maintained office scheduling and event calendars.
- Set up and handled incoming mail and office filing systems.
- Collected and coordinated the flow of internal and external information.
- Established the administrative work procedures for tracking staff’s daily tasks.
Human Resources Coordinator
The University of Texas at Dallas
Richardson, TX
06.1997 - 10.2002
- Act as liaison for all company on boarding/termination, verify completeness of employee onboarding/termination process.
- Maintain all personnel files.
- Enroll, maintain, and carry out changes to medical, dental, vision, and life insurance policies.
- Conducted new-hire orientations to explain benefits to new employees.
- Responsible for compliance of medical insurance, including but not limited to distribution to all participants the Summary of Benefits, COBRA, etc. as required by law.
- Planned and implemented fundraising and educational programs, e.g., Savings Bond Drive, State Employees Charitable Campaign, Financial Planning Fair, and University Service Awards Program.
- Reported end-of-the month receivables to department supervisor, along with completed reconciliation and analysis of employee accounts.
- Assist and communicate to all employees the 401(k)-plan enrollment process and file maintenance including Beneficiary forms.
Benefits & Eligibility Specialist
Monterey County Schools Insurance Group
Salinas, CA
06.1991 - 05.1997
- Assist with the new hire and termination process.
- Prepare on-boarding materials for all new hires assisting with benefits, and payroll.
- Answer benefits and HR policy and procedure questions.
- Assist with the on-boarding process via administration of new hire, and benefits paperwork.
- Coordinate new employee benefit enrollments of health care, dental/life, HRA, and COBRA, in addition to administering changes of life events.
- Process employment verification and unemployment/disability forms.
- Reconcile monthly billings from insurance providers. Review billings for accuracy. Audit benefits deduction reports. Resolve discrepancies with carriers and payroll.
Education
High school diploma - General Studies
North Salinas High
Salinas, CAHigh school diploma - General Studies
North Salinas High
Salinas, CAAssociate of Arts - Business Administration
Central Coast College
Salinas, CASkills
- Customer service
- Data entry
- Mail management
- Multi-line telephone systems
- File organization
- Microsoft Office Suite
- Payment processing
- Invoice processing
Timeline
Administrative Assistant
Bobby Roan Investments
11.2022 - Current
Attendance Secretary
Forney Independent School District
02.2021 - 11.2022
Administrative Assistant
RH Office Team
12.2018 - 01.2021
Administrative Assistant
Wesley Reece Consulting
06.2010 - 12.2018
Guidance Counselor Secretary
McKinney ISD
08.2008 - 06.2010
Human Resources Coordinator
The University of Texas at Dallas
06.1997 - 10.2002
Benefits & Eligibility Specialist
Monterey County Schools Insurance Group
06.1991 - 05.1997
High school diploma - General Studies
North Salinas High
High school diploma - General Studies
North Salinas High
Associate of Arts - Business Administration
Central Coast College
Assessments
- Administrative assistant/receptionist — Expert
- Work style: Conscientiousness — Highly Proficient
- Tendency to be well-organized, rule-abiding, and hard-working.
- Understanding privacy rules and regulations associated with records.