Veronica Juarez

BakerRipley Houston, TX

Child Nutrition Director, 2021 – Present

· Managed the child nutrition NSLP, SBP, ASP, CACFP, and At-Risk After School Snack Program grants and program operations at ten Head Start sites and five charter schools.

· Collaborated with senior leadership to review budgets, grant awards, and recommended corrective action to prevent findings on audits.

· Interviewed and hired candidates and trained, supervised, and held accountable team members.

· Cultivated a team-oriented work atmosphere, fostering strong communication and collaboration among staff members.

· Evaluated employee performance regularly, providing constructive feedback and opportunities for professional growth.

· Reviewed and developed policies and procedures and standard operating procedures.

· Completed TDA applications, tallied and submitted claims, and developed and presented required Child Nutrition Program training.

· Collaborated with school administrators to design menus that adhered to both nutritional guidelines and budget constraints.

• Managed the clinical nutrition needs of two Senior Living facilities with oversight and assessment of the Food & Dining program.
• Worked collaboratively with the clinical team to provide recommendations and management of the residents’ medical nutrition needs.
• Oversaw daily operations in the kitchen, ensuring timely meal preparation and delivery for large-scale events or busy dining periods.
• Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
• Maintained high standards of cleanliness and sanitation, ensuring compliance with all health department regulations.
• Managed staff schedules and maintained adequate coverage for all shifts.

• Oversaw all aspects of a clinical nutrition program for multiple five-star senior living facilities, including oversight and assessment of the Dining Services Department.
• Ensured the nutritional needs of residents were met.
• Established record of effective clinical nutrition program leadership with zero deficiencies on the annual state survey in the clinical nutrition kitchens.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
• Reviewed and approved employee schedules and timesheets.
• Maintained compliance with company policies and procedures for food safety, sanitation, and quality.

• Coordinated multidisciplinary team meetings, ensuring all stakeholders were well-informed about patient progress and challenges.
• Ensured compliance with regulatory standards, conducting audits and providing corrective action plans when necessary.
• Realized a 40% improvement in internal kitchen audits as an operations leader.
• Participated in professional development opportunities to stay current on industry best practices and emerging trends in clinical nutrition.
• Enhanced clinical team collaboration through regular communication and interdisciplinary meetings focused on patient progress.

• Developed and implemented four new wellness class initiatives.
• Served as the Certified Diabetes Educator and developed the diabetes curriculum for the Employee Wellness Program at Sugar Land.
• Successfully and efficiently consulted with a large volume of clients, maintaining the third-highest number of patient consults and contributed to statistically demonstrable improvements in patient biometric data.
• Educated patients on the importance of proper nutrition for managing chronic conditions, such as diabetes, hypertension, and heart disease.
• Coached individuals on methods for managing chronic diseases with effective dietary plans.
• Led group classes focused on promoting healthy eating habits, portion control, food preparation techniques, and grocery shopping strategies.