Veronica king
Kissimmee,United States
Summary
Seasoned professional in general and operations management with comprehensive experience leading teams, optimizing processes, and implementing cost-effective strategies. Skilled in strategic planning, staff development, and operational efficiency, consistently improving workflow and reducing costs. Proven track record of enhancing overall business performance through effective leadership and innovative problem-solving.
Overview
8
8
years of professional experience
Work History
General Manager
Sai Ganesh LLC
Kissimmee, FL
03.2021 - 02.2025
- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Recruited, interviewed and hired qualified staff for open positions.
Group Home Program Coordinator
Attain
Orlando, FL
08.2017 - 01.2021
- Provided one-on-one behavioral therapy to children with autism, using Applied Behavior Analysis (ABA) techniques to teach new skills and reduce problematic behaviors.
- Worked closely with families to implement consistent behavior strategies and interventions in the home setting.
- Conducted behavioral assessments to track progress and develop treatment plans tailored to each child’s specific needs.
- Assisted in designing and conducting social skills groups to promote peer interaction and communication among children with autism.
- Documented session progress, and collaborated with senior therapists to adjust treatment plans accordingly.
Education
Certificate Of Completion - Hotel Management Program
Wyndham University
Parsippany, NJ10-2023
Certificate - Medical Assistant Program
Florida Technical College
Kissimmee09-2015
High School Diploma -
Penn Foster Career School
Scranton, PA07-2014
Skills
- Hotel Operations Management
- Budgeting and Financial Reporting
- Revenue Optimization
- Guest Satisfaction and Relations
- Staff leadership and development
- Vendor and Supplier Negotiation
- Event Planning and Coordination
- Crisis management
- Autism Spectrum Disorder (ASD) knowledge
- Program Development and Implementation
- Behavioral Support and Intervention Strategies
- Staff training and supervision
- Crisis management
- Family and Caregiver Support
- Individualized Service Plans (ISP)
- Compliance with state and federal regulations
- Data Collection and Reporting
- Communication and collaboration
- Child Development and Psychology
Custom
I enjoy staying active by, such as going for long walks with my dog (King), camping, hiking, home renovations and gardening. These activities help me maintain physical and mental well-being, which allows me to stay energized and focused throughout the week. Staying active also provides me with a great opportunity to connect with nature and clear my mind, helping me bring a positive mindset to both my professional and personal life.
Timeline
General Manager
Sai Ganesh LLC
03.2021 - 02.2025
Group Home Program Coordinator
Attain
08.2017 - 01.2021
Certificate Of Completion - Hotel Management Program
Wyndham University
Certificate - Medical Assistant Program
Florida Technical College
High School Diploma -
Penn Foster Career School
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