Veronica Lara Betancourt
Reno
Summary
Lifestyle Assistant with expertise in efficient task management and productivity enhancement. Specialized in event coordination, personal scheduling, and wellness planning. Strong communication, time management, and adaptability skills contribute to seamless client support and improved daily living.
Overview
13
13
years of professional experience
Work History
Lifestyle Assistant
Clearwater Rancher
Reno
05.2025 - Current
- Coordinated events and activities, enhancing client experiences through thoughtful planning.
- Completed day-to-day duties accurately and efficiently.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Developed lifestyle programs to enhance community engagement and participation.
- Coordinated events that fostered social connections among residents and staff.
- Collaborated with vendors to secure services and supplies for events.
- Supervised staff in the planning and execution of special events.
Chiropractic Assistant
Family Health Inc
Reno
10.2023 - 01.2025
- Assisted patients with treatment plans and chiropractic procedures.
- Managed patient scheduling and appointment confirmations daily.
- Coordinated communication between chiropractors, patients, and healthcare providers.
- Educated patients on therapy exercises and wellness practices effectively.
- Documented patient progress notes and updated medical records accurately.
- Facilitated patient intake processes, ensuring all forms were completed properly.
- Scheduled appointments for patients both in person and over the phone.
Move-in Coordinator/Business Office Manager Assistant
Mountain Lakes Estates
Reno
07.2020 - 10.2023
- Received inquiries and released information, from residents and potential clientele, in accordance with established policies and procedures, as first point of contact.
- Developed and implemented strategic marketing plans, sales plans, and prediction forecasts to achieve corporate objectives for products and services.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services by effectively prioritizing and organizing multiple projects.
- Expanded our client base by conducting tours of the facility and calling sales leads.
- Maintained daily calendars for various management, scheduled appointments with clients, and planned daily office events.
Bookkeeper/Office Coordinator
Independent Contractor
Reno
05.2020 - 02.2023
- Recorded transactions for various clients, including expense accruals, payroll and related costs, and cash transactions.
- Performing accounts payable and accounts receivable functions.
- Identifying and resolving problems that lead to delinquent invoices, short paychecks, or deductions.
- Account balance reconciliation, including finding and resolving errors.
- Invoicing consumers for payment, including online billing submission.
- Manage accounts payable by ensuring that all invoices are appropriately tagged and that payments to suppliers are accurate and timely.
Forklift Operator
Grove Collaborative
Reno
01.2019 - 05.2020
- Picked and palletized orders to build delivery loads.
- Inspected forklift daily before operating, corrected low fluid levels, and followed operating procedures, guidelines and safety rules.
- Filled out daily inspection logs, followed daily servicing plans to perform routine checks on forklift equipment.
- Performed inventory control using computerized tools, physical counts and cycle counts and kept quality standards high for audits, thereby quantifying accurate inventory counts.
- Ensured warehouse debris and waste was deposited into appropriate areas and kept the warehouse clear in order to function appropriately.
Receptionist
Sun Tower Retirement Home
Yakima
04.2013 - 10.2016
- Greeted and assisted residents in person and over the phone.
- Resolved resident complaints and answered questions.
- Monitored and screened messages for various departments.
- Maintained online and physical filing of current and past residents, including personal information and conditions.
Skills
- CRM systems: Yardi and Matrix
- Program development
- Problem solving
- Client engagement
- Microsoft Office: Word, Excel, PowerPoint, and Outlook
- QuickBooks proficiency
- Forklift operation certification
- Switchboard management
- Interpersonal communication
- Leadership skills
- Team management
- Training and development
Timeline
Lifestyle Assistant
Clearwater Rancher
05.2025 - Current
Chiropractic Assistant
Family Health Inc
10.2023 - 01.2025
Move-in Coordinator/Business Office Manager Assistant
Mountain Lakes Estates
07.2020 - 10.2023
Bookkeeper/Office Coordinator
Independent Contractor
05.2020 - 02.2023
Forklift Operator
Grove Collaborative
01.2019 - 05.2020
Receptionist
Sun Tower Retirement Home
04.2013 - 10.2016