Results-driven professional with a strong focus on effective communication and teamwork. Proven ability to manage product inventory and execute sales promotions, contributing to a positive client experience and operational efficiency.
Overview
4
4
years of professional experience
2025
2025
years of post-secondary education
Work History
Wellness & Tan Consultant
L.A Tan
Rolling Meadows, Illinois
03.2025 - Current
Educated clients on various tanning options and products to enhance their experience.
Maintained cleanliness and organization of tanning facilities to ensure a welcoming environment.
Developed personalized tanning plans based on client skin types and preferences.
Collaborated with team members to streamline service processes and enhance efficiency.
Conducted regular inventory checks and managed product ordering to minimize shortages.
Executed daily operational tasks to maintain efficient salon functionality.
Upsold additional services such as body wraps, lotions when appropriate.
Restocked shelves with product inventory as needed.
Resolved customer complaints promptly while maintaining a positive attitude.
Hostess
Mortons Steakhouse
Schaumburg, Illinois
06.2022 - 06.2024
Welcomed guests at entrance, ensuring a positive first impression of the restaurant.
Coordinated table assignments based on guest preferences and availability.
Ensured accurate reservation entries in the system to prevent overbooking.
Adapted to high-pressure situations during peak dining hours, maintaining service quality.
Engaged with guests to create a welcoming and friendly atmosphere.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.