Veronica Lennon
Charlotte,NC
Summary
Dedicated Distribution Supervisor with experience utilizing limited labor and material resources. Proficient and forward-thinking professional, well versed in setting goals in line with company's vision. Possess in-depth experience monitoring production processes and creating strategies to enhance productivity. Demonstrated success in improving distribution processes, enhancing customer satisfaction, and maintaining safety standards.
Overview
30
30
years of professional experience
Work History
Supervisor of Distribution Operations
United States Postal Service, USPS
2023.05 - Current
- Trained new employees on company policies, procedures, and best practices in distribution operations, ensuring seamless integration into the workforce.
- Improved distribution efficiency by streamlining processes and implementing innovative solutions.
- Increased customer satisfaction by ensuring timely deliveries and addressing concerns promptly.
- Maintained a safe work environment, conducting regular safety training sessions for staff.
- Implemented comprehensive contingency plans to maintain smooth operations during peak periods or unexpected disruptions.
- Collaborated with other departments to develop and implement process improvements for better coordination and smoother operations.
Mail Handler
United States Postal Service, USPS
1994.04 - 2023.05
- Processing and distribution of incoming and outgoing mail
- Utilized physical strength to move mail and packages of varying sizes and weights.
- Proved successful working within tight deadlines and fast-paced environments.
- Followed safety protocols while handling and sorting mail for personal safety purposes.
- Balanced workload effectively during peak seasons to ensure consistent service levels despite increased volume demands.
- Adhered to all relevant federal, state and organizational regulations concerning mail handling procedures, ensuring compliance at all times.
Education
High School Diploma -
Washington Irving High School
New York, NY06.1985
Skills
- Leadership and Management
- Shipping and receiving
- Loading and Unloading
- Warehouse Distribution
- Operational Efficiency
- Money Management
- Office Experience
- Computer Sufficiency
Accomplishments
- 25 Year Service Award
- Excellence in Customer Service
- Supervisory Training
Timeline
Supervisor of Distribution Operations
United States Postal Service, USPS
2023.05 - Current
Mail Handler
United States Postal Service, USPS
1994.04 - 2023.05
High School Diploma -
Washington Irving High School
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