Veronica Lorenzana
Clovis,CA
Summary
Detail-oriented Certified Phlebotomy Technician with a strong foundation in blood collection and specimen handling. Proven ability to perform venipunctures efficiently while maintaining patient comfort and safety. Skilled in using laboratory equipment and adhering to regulatory standards, aiming to improve patient care through precise diagnostic services.
Overview
3
3
years of professional experience
Work History
Customer Service
T-Mobile
Fresno, California
10.2019 - 03.2020
- Greeted customers to determine wants or needs.
- Provided customer service and technical support for mobile devices, tablets, and other wireless products.
- Developed strategies for promoting sales of mobile devices by creating promotional materials such as flyers or brochures.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Catering Coordinator
Panera Bread
Fresno, California
01.2017 - 12.2019
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Generated weekly reports summarizing upcoming events, staffing needs, menu items.
- Negotiated contracts with vendors for competitive pricing on services and products.
- Coordinated with vendors to ensure timely delivery of food, beverages, and other supplies.
- Conducted post-event reviews in order to evaluate performance levels and identify areas for improvement.
Lifeguard
Island Waterpark
Fresno, California
05.2018 - 08.2019
- Administered immediate and comprehensive first aid to injured and distressed patrons.
- Monitored swimmers to ensure safety in the pool area.
- Utilized training, rescue techniques and proper equipment to aid distressed people.
- Patrolled to identify anyone needing assistance and offered immediate care.
Education
Certified Phlebotomy Technician - Phlebotomy
Phlebotomy Training Specialists
Fresno, CA08-2023
High School Diploma -
Hoover High School
Fresno, CA06-2016
Skills
- Customer service experience
- First aid and CPR
- Hospitality standards knowledge
- Safety training and awareness
Timeline
Customer Service
T-Mobile
10.2019 - 03.2020
Lifeguard
Island Waterpark
05.2018 - 08.2019
Catering Coordinator
Panera Bread
01.2017 - 12.2019
Certified Phlebotomy Technician - Phlebotomy
Phlebotomy Training Specialists
High School Diploma -
Hoover High School
Similar Profiles
Luis QuilesLuis Quiles
Sales Associate at T-MobileSales Associate at T-Mobile
Ryan HelveyRyan Helvey
MOBILE EXPERT at T-MobileMOBILE EXPERT at T-Mobile
Qamar ShahQamar Shah
Sales Associate at T-MobileSales Associate at T-Mobile
Precious VaughnPrecious Vaughn
Mobile Expert at T-MobileMobile Expert at T-Mobile
Maddelin MeekerMaddelin Meeker
Patient Care Technician at University Of Iowa Health CarePatient Care Technician at University Of Iowa Health Care