Summary
Overview
Work History
Education
Skills
Timeline
Generic

Veronica Luna

Lone Tree,CO

Summary

Currently has a valid MED badge and open availability. Has over 5 years experience in the Cannabis industry providing outstanding customer service. Motivated and personable professional with experience in Inventory, budtending and assistant managing a dispensary. Possesses a positive attitude when faced with daily challenges. Enjoys problem-solving, people and a team environment.

Overview

13
13
years of professional experience

Work History

Sales Associate

Euflora turned Jars Cannabis
05.2018 - 01.2024
  • A seasoned sales associate with a tenure of over five years, holding the record as one of the store's longest-serving team members
  • Cultivated strong relationships with numerous loyal customers who consistently sought my assistance over others, attesting to the rapport established with them.
  • Resolved customer complaints efficiently and courteously, demonstrating a commitment to customer satisfaction
  • Possessed in-depth expertise of our extensive product inventory, providing firsthand experiences and sharing customer testimonials gathered over years of hands-on experience to a
  • Operated cash registers and different operating systems proficiently to complete purchases
  • Following compliance included maintaining strict compliance with updated rules and regulations, ensuring a safe and legal retail environment.
  • Always a top seller when it pertained to selling certain products and promoting sales.

Assistant Manager / Inventory Management/ Sales Associate

The Herbal Center
02.2015 - 10.2016
  • After a short while was able to achieve promotional advancement through superior performance in managing inventory and order processing
  • I was also entrusted with opening and closing retail locations, showcasing reliability and adherence to operational procedures
  • Managed inventory which involved receiving incoming product orders and tracking inventory effectively as well as restocking products as needed.

Esthetician/Wax Specialist

European Wax Center
07.2011 - 09.2013
  • Perfected precise waxing techniques
  • Proficient in various waxing methods, including strip waxing and hard waxing, tailored to different skin types and hair textures
  • Maintained Client Relationship
  • Had exceptional client communication and interpersonal skills to create a positive and comfortable environment
  • Proven ability to build strong client relationships, fostering loyalty and repeat business
  • Followed all hygienic and sanitation procedures
  • Maintained strict standards for a clean and safe working environment
  • Knowledgeable about proper sterilization of tools and equipment to ensure the highest level of cleanliness
  • Product Knowledge and Upselling: In-depth understanding of skincare products and aftercare recommendations to educate clients on skincare maintenance
  • Proven ability to recommend and upsell additional services or retail products based on individual client needs.

Education

Esthetician License - Esthetician

Pickens Technical College
Aurora, Colorado
05.2011

High School Diploma -

William C. Hinkley High School
Aurora, CO
06.2007

Skills

  • Customer service experience
  • Upselling
  • Front Desk Experience/Secretary
  • Assistant Manager Experience
  • Computer Proficient in: Word, Excel, and PowerPoint
  • Retail Sales

Timeline

Sales Associate

Euflora turned Jars Cannabis
05.2018 - 01.2024

Assistant Manager / Inventory Management/ Sales Associate

The Herbal Center
02.2015 - 10.2016

Esthetician/Wax Specialist

European Wax Center
07.2011 - 09.2013

Esthetician License - Esthetician

Pickens Technical College

High School Diploma -

William C. Hinkley High School
Veronica Luna