VERONICA MARISCAL
Pflugerville,TX
Overview
30
30
years of professional experience
1
1
Certification
Work History
Secretary to the General Manager
El Tejano Motors
01.2018 - 09.2021
- Supported the General Manager in decision-making by providing accurate data, research, and reports.
- Maintained a well-organized filing system for easy document retrieval and improved office workflow.
- Handled confidential information with discretion, protecting sensitive company data from unauthorized access.
- Drafted professional documents such as memos, letters, and reports on behalf of the General Manager with keen attention to detail.
House Cleaner
Various
04.2006 - 08.2015
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
- Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Emptied trashcans and transported waste to collection areas.
Waitress
El Rancho Grande Mexican Food Restaurant
11.1999 - 11.2000
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Restaurant Busser
Manuel’s Mexican Food Restaurants
09.1999 - 11.1999
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
- Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
- Assisted servers in managing their sections effectively, providing timely water refills and bread service.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Administrative Coordinator
Dirección General De Fiscalización
10.1994 - 08.1999
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
- Maintained a well-organized filing system to ensure easy access to important records and documents.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Enhanced communication between departments with timely and accurate preparation of reports and documents.
- Collaborated closely with department heads for strategic planning purposes while ensuring their alignment with overall organizational goals.
- Managed inventory of office supplies, ensuring essential items were always in stock.
- Improved data accuracy, overseeing transition to new database system and training staff on its use.
- Negotiated with vendors for office supplies, securing cost savings while maintaining quality.
- Organized and maintained digital and physical filing systems, improving document retrieval times.
Delivery Driver
DoorDash, Uber Eats, Favor, Instacart
05.2024 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Education
Accounting
Commerce School “Alberto Mena Flores”
Toluca, México 06.1993
Skills
- Teamwork and Collaboration
- Data Entry
- Computer Operations Management
- Documentation skills
- Multitasking and Organization
- Time Management
- Housekeeping
- Cleaning and sanitization
- Safe Food Handling
- Food Running
- Accurate money handling
- Food safety understanding
- Dining area maintenance
- Beverage Preparation
Languages
Spanish
Native or Bilingual
English
Limited Working
Certification
Computer skills
Office (excell, word, power point)
Timeline
Delivery Driver
DoorDash, Uber Eats, Favor, Instacart
05.2024 - Current
Secretary to the General Manager
El Tejano Motors
01.2018 - 09.2021
House Cleaner
Various
04.2006 - 08.2015
Waitress
El Rancho Grande Mexican Food Restaurant
11.1999 - 11.2000
Restaurant Busser
Manuel’s Mexican Food Restaurants
09.1999 - 11.1999
Administrative Coordinator
Dirección General De Fiscalización
10.1994 - 08.1999
Accounting
Commerce School “Alberto Mena Flores”
Computer skills
Office (excell, word, power point)