Veronica Mata
Laredo, TX, USA
Summary
Dynamic professional with a proven track record at UISD, excelling in office administration and customer service. Expertly managed executive scheduling and enhanced communication across departments. Recognized for boosting sales performance at Macy's through effective training and mentoring, demonstrating strong organizational skills and exceptional verbal communication.
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
10
10
years of professional experience
Work History
Secretary
UISD
11.2015 - 07.2025
- Managed scheduling and calendar coordination for executive office, ensuring efficient time management.
- Organized and maintained filing systems, enhancing document retrieval and accuracy.
- Facilitated communication between departments, streamlining workflow and information exchange.
- Developed meeting agendas and minutes, promoting clarity in discussions and decisions.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
Sales
Macys
10.2023 - 01.2024
- Increased regional sales by implementing effective training programs for sales representatives.
- Boosted sales by effectively organizing and replenishing merchandise on the sales floor.
- Increased sales performance by training and mentoring sales staff on effective selling techniques.
- Led a high-performing sales team to consistently exceed quarterly and annual sales targets.
Education
Associate of Science - Science
Laredo College
Laredo Tx12-2023
Skills
- Customer service
- Verbal and written communication
- Office administration
- Organization
- Keyboarding skills
- Appointment scheduling
- Multi-line phone systems
- Mail distribution
Timeline
Sales
Macys
10.2023 - 01.2024
Secretary
UISD
11.2015 - 07.2025
Associate of Science - Science
Laredo College