Summary
Overview
Work History
Education
Skills
Timeline
Generic

Veronica Meier

Abernathy,TX

Summary

Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.

Overview

6
6
years of professional experience

Work History

Supervisor

Star ER
06.2023 - Current
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Improved patient satisfaction by providing timely and compassionate assistance during their ER visit.
  • Promoted a positive work culture within the ER department through collaboration, open communication, and mutual respect among colleagues.
  • Trained new hires for diverse jobs and kept employees up-to-date through frequent meetings.
  • Processed payroll for employees and reported payroll taxes for organization.
  • Produced payroll activities documentation and reports to meet corporate guidelines and promote transparency.
  • Enhanced customer satisfaction by efficiently processing transactions and handling cash with accuracy.
  • Reduced discrepancies in cash handling by implementing strict cash management procedures.

Office Manager

Aspen Dental
01.2018 - 06.2023
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
  • Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Implemented new software tools for streamlined project management, increasing efficiency in task completion across teams.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Implemented employee training programs, increasing overall staff competency and reducing skills gaps.
  • Maintained employee records, prepared payroll and scheduled shifts.
  • Compiled financial data for company locations and assisted transition to computerized payroll systems.
  • Ensured timely deposits of large sums of money to maintain financial security and prevent theft.
  • Handled high volumes of cash daily, keeping meticulous records to ensure accountability and transparency.

Education

General

Jefferson Community College
Watertown, NY

GED -

Cotton Center ISD
Cotton Center, TX
05.2014

Skills

  • Data Analytics
  • Process Improvement
  • Schedule Development
  • Operations Management
  • Complex Problem-Solving
  • Goal-Oriented
  • Financial Management
  • Training and Mentoring
  • Employee Motivation
  • Policy Enforcement
  • Staff Discipline
  • Inventory Oversight
  • Effective Communication
  • Budget Management

Timeline

Supervisor

Star ER
06.2023 - Current

Office Manager

Aspen Dental
01.2018 - 06.2023

General

Jefferson Community College

GED -

Cotton Center ISD
Veronica Meier