Veronica Mercado

• Worked closely with other line cooks to ensure consistency across all stations, delivering a cohesive dining experience for guests.
• Assisted in training new team members on cooking techniques, kitchen equipment usage, and company policies.
• Consistently met strict deadlines for meal preparation during busy shifts, contributing to timely service delivery.
• Contributed to a positive working atmosphere, fostering teamwork among kitchen staff for seamless service delivery.
• Reduced food waste by implementing proper storage techniques and monitoring expiration dates.
• Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.

• Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
• Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
• Worked with banquet manager to coordinate event set up and schedule.
• Arranged linens and table settings according to seating plan and event theme.
• Ensured timely food delivery by effectively communicating with kitchen staff and coordinating efforts.

• Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
• Set up banquet tables and chairs based on event requirements.
• Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.

• Served appetizers, delivered entrees, and refilled beverages for banquet guests.
• Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
• Set up banquet tables and chairs based on event requirements.
• Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.

• Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
• Prepared meals efficiently under time constraints for timely service during peak hours.
• Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.

-Demonstrated and explained products, methods and services to persuade customers to purchase products or use services.

• Visited diverse trade shows, stores, and venues to engage audiences and find new customers.

• • Locked in sales with samples, coupons, and other incentives. Answered common and advanced customer questions based on extensive knowledge of product, market and competitors.

• Increased customer satisfaction by addressing and resolving client concerns efficiently.
• Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
• Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
• Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
• Checked store merchandise regularly for proper display and replenishment.
• Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
• Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.

• Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
• Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
• Established new accounts through cold calling and personal visits to potential customers.
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