Veronica MILLER
Mesa,AZ
Summary
Highly efficient and adaptable professional with a proven track record in effectively managing task lists and implementing new procedures to optimize efficiency and productivity. Possesses a meticulous attention to detail and an organized nature that ensures nothing falls through the cracks. Proactive and reliable approach. Continuously seeks opportunities to learn and grow, committed to delivering exceptional results in any role undertaken.
Overview
12
12
years of professional experience
Work History
Server
Chili's Restaurant
05.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Shift Leader
Fuddruckers
01.2023 - 05.2024
- Greet costumers and take orders
- Train employees
- Expedite food
- Help to stock the place
- Check inventory
- Close registers and count the safe
Cashier
El Pollo Loco
01.2016 - 08.2017
- Greet costumers and communicate with them
- Take costumers orders
- Ensure that correct order has been punched in
- Provide customers with information on daily specials and discount deals
- Take payments and tender change
- Ensure that each order is expedited
- Ensure that counter area is kept clean and organized at all times
- Restock workstation with supplies
- Create and maintain cash reports at the end of each day
Cashier
Pedrito’s Mexican Food
01.2013 - 05.2015
- Take costumer orders at the counter
- Receive payments and present change to costumer
- Pack food items and fill beverage cups
- Function as the host/hostess of the restaurant
- Appeal to impatient or irritated costumers, especially during rush hours
- Manage the register, including all credit card and cash operations
- Ensure a balance of the register at the end of the shift or working period
Skills
- Fluent Spanish
- Excellent communication skills
- Accurate money handling
- Exceptional multi-tasker
- Friendly and relatable
- Guest engagement
- Strong work ethic
- Cash handling
- Exceptional customer service
Timeline
Server
Chili's Restaurant
05.2024 - Current
Shift Leader
Fuddruckers
01.2023 - 05.2024
Cashier
El Pollo Loco
01.2016 - 08.2017
Cashier
Pedrito’s Mexican Food
01.2013 - 05.2015
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