Veronica Minio
North Port,FL
Summary
Motivated Front Office Lead with20 years which thrives in fast-paced environments. Works independently, with minimal supervision and pitch in to complete tasks. Demonstrated consistently strong work ethic and adherence to company policy and procedures,
Overview
12
12
years of professional experience
Work History
Pattient Relationship Rep
Sarasota Memorial Hospital
Venice, Florida
10.2012 - Current
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Electronic Medical records
- Checking patients in and out
- Posting charges / collection of co-pays
- Insurance authorizations and referral
- Scheduling
- Ordering supplies
- Medication refills
Training of new staff
Education
High School Diploma -
Venice Senior High School
Venice, FL1993
Skills
- Data Entry and Maintenance
- Customer Account Management
- Responding to Difficult Customers
- Issue and Complaint Resolution
- Understanding Customer Needs
Timeline
Pattient Relationship Rep
Sarasota Memorial Hospital
10.2012 - Current
High School Diploma -
Venice Senior High School