Veronica Moreno
Kalamazoo
Summary
Detail-oriented People Services Specialist with a proven track record in benefits enrollment and employee support. Skilled in problem-solving and compliance, ready to enhance the employee experience through effective communication and training.
Overview
29
29
years of professional experience
1
1
Certification
Work History
People Services Specialist
Roskam Foods
Kentwood
08.1997 - Current
- Guided employees through benefits enrollment processes and options.
- Collaborated with HR teams to ensure compliance with regulations.
- Provided training sessions on benefits usage and updates.
- Resolved employee inquiries regarding benefits issues, ensuring clear understanding and timely solutions.
- Assisted employees with enrolling in benefit plans and explained plan options.
- Processed benefit enrollment forms, changes, and terminations to maintain accurate and updated employee benefits records.
- Reviewed eligibility for medical insurance coverage and other benefit plans.
- Clarified impact of life events such as marriage or divorce on benefits enrollment status, guiding employees through necessary adjustments.
Payroll Specialist
Roskam Foods
Kentwood
07.2001 - 06.2005
- Processed payroll for over 500 employees weekly, ensuring accuracy of pay and deductions.
- Calculated retroactive pay adjustments and special payments to ensure accurate employee compensation.
- Created and maintained employee records, including new hires, terminations, salary changes, and tax withholding forms.
- Resolved employee payroll inquiries via email and phone, enhancing employee satisfaction and trust.
- Onboarded new employees in time reporting and payroll systems, facilitating smooth integration into payroll processes.
Education
Associate of Business Administration -
St Augustine College
Chicago, IL05-1995
Skills
- Benefits administration
- Enrollment coordination
- Enrollment procedures
- Employee wellness programs
- Human resources collaboration
- Conflict resolution
- Team collaboration
Languages
Spanish
Full Professional
Certification
- CPR Certified
Timeline
Payroll Specialist
Roskam Foods
07.2001 - 06.2005
People Services Specialist
Roskam Foods
08.1997 - Current
Associate of Business Administration -
St Augustine College