Summary
Overview
Work History
Education
Skills
Timeline
Generic

Veronica Morris

Charlotte,NC

Summary

Experienced with managing guest orders and providing high-quality service in fast-paced environments. Utilizes strong multitasking abilities to ensure timely and accurate delivery of beverages. I’m good at maintaining professional demeanor and creating positive guest experiences through effective communication and teamwork.

Motivated Waitress with bottle serving to customers in busy, fine dining restaurants and lounge.

Overview

5
5
years of professional experience

Work History

Bottle Server

Brooklyn Lounge
05.2025 - Current
  • Worked flexible hours across night, weekend, and holiday shifts.Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance. Served large groups/parties in a timely manner.
  • Prepared and cleaned Bar and Bottle service station before and after including ice bucket, mixers, garnish and section and all seated areas.
  • Assisted in promotional events by engaging customers through social media platforms to boost attendance and revenue.
  • Worked closely with DJs and entertainers to create a lively atmosphere that encouraged guests to spend more time at the venue.

Host

HMSHost
06.2024 - Current
  • Guided new hosts on restaurant protocols.
  • Monitored dining room activities to maintain cleanliness and organization throughout shifts.
  • Assisted servers, food runners, and bussers in maintaining dining area readiness for guests.
  • Consistently upheld company standards and policies, contributing to a positive reputation for the establishment among guests and peers.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Ensured guest satisfaction.

Package Handler

Amazon
10.2022 - 03.2025
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Followed verbal and written instructions to properly move and ship products.

Crew Member

McDonald's
07.2020 - 10.2022
  • Provided exceptional customer service by accurately taking orders and addressing inquiries.
  • Operated kitchen equipment to prepare food items efficiently while adhering to safety protocols.
  • Maintained cleanliness of workstations, dining areas, and restrooms to ensure a welcoming environment.
  • Collaborated with team members to achieve fast-paced service during peak hours, optimizing workflow efficiency.

Education

High School Diploma -

Hopewell High School
Huntersville, NC
06.2022

Skills

  • Excellent communication
  • Cleaning and sanitizing
  • Customer service
  • Cash handling
  • Bottle service
  • Warehouse operations

Timeline

Bottle Server

Brooklyn Lounge
05.2025 - Current

Host

HMSHost
06.2024 - Current

Package Handler

Amazon
10.2022 - 03.2025

Crew Member

McDonald's
07.2020 - 10.2022

High School Diploma -

Hopewell High School

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