Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Veronica Munoz

Lehi,UT

Summary

Proactive and reliable multitasker with excellent organization skills and ability to prioritize patient needs and coordinate daily basic care needs. Highly motivated team player with excellent written and verbal communication skills, attention to detail, and passion for process improvement efforts.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Owner/Operator

The Snack Attack
Lehi, UT
05.2022 - Current
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
  • Developed business plan, processes and procedures to provide superior Product or Service to customers.
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.

Medical Receptionist

Sacred Circle Healthcare
Salt Lake City, UT
02.2018 - 02.2019
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Engaged with healthcare staff to fulfill patient requirements and needs.
  • Set appointments and checked patients in
  • Filed paperwork for the company
  • Verified insurance

Education

Associate Of Applied Science - Health And Physical Fitness

Salt Lake Community College
Salt Lake City, UT

Oquirrh Mountain Phlebotomy School
Orem, UT
05.2025

Diploma -

Salt Lake Community College
Salt Lake City, UT
04.2018

Skills

  • Operations management
  • Documentation and reporting
  • Hiring
  • Business planning
  • Inventory management
  • Assists in maintaining patient files, records, and other information to contribute to accurate data gathering
  • Note taking
  • Microsoft proficient
  • Performs blood draws and specimen handling

Certification

Phlebotomy Technician Certificate

Timeline

Owner/Operator

The Snack Attack
05.2022 - Current

Medical Receptionist

Sacred Circle Healthcare
02.2018 - 02.2019

Associate Of Applied Science - Health And Physical Fitness

Salt Lake Community College

Oquirrh Mountain Phlebotomy School

Diploma -

Salt Lake Community College
Veronica Munoz