VERONICA N. TRUJILLO
Allen,Texas
Summary
Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
3
3
years of professional experience
Work History
Chiropractic Assistant
FreeForm Chiropractic
Frisco, TX
09.2024 - Current
- Processed patient payments and handled billing inquiries.
- Prepared treatment rooms for patient examinations.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Monitored appointment schedules throughout the day to ensure proper flow of operations.
- Completed paperwork related to billing procedures accurately according to established protocols.
- Organized office supplies and ordered new items when necessary.
Box Office- Part Time
FC DALLAS
02.2024 - Current
- Help consumers download their tickets
- Provide excellent in-person customer service
- Sell all event tickets
Front Office
DALLAS CENTER OF DERMATOLOGIST AND AESTHETICS
10.2023 - 09.2024
- Greet all office guests
- Answer incoming calls
- Manage any new scheduling request
- Appointment scheduling
- Keep updated records on file
- Check in/ out patients
Mokara Spa Concierge
OMNI PGA FRISCO RESORT
04.2023 - 10.2023
- Check guests in and out according to Omni standards
- Schedule spa appointments and accurately confirm them in accordance with Omni Hotels & Resorts Moments of Service
- Up-sell, cross-sell, and pre-sell Mokara services and products
- Provide tours of the spa and offer/serve beverages as needed
- Assist in maintaining presentation and cleanliness of the spa and all of its areas
- Communicate spa promotions with guests
FULL TIME RETAIL ASSOCIATE
NIKE
Allen, USA
08.2022 - 04.2023
- Exemplified consistent execution delivering a premium consumer experience
- Being a mentor to all new athletes with the tools that they need to strive and succeed in their day-to-day tasks
- Responsible for the onboarding process beginning with HR paperwork through delivering training content preparing them up to their first day on the service floor
- Deliver the best possible service and attention to all consumers
- Seek ongoing training and education to further develop expertise
- Help bring the world-class service looks like throughout the store
- Bringing the Nike experience both physical and digital
Education
BS. - KINESIOLOGY, EXERCISE SCIENCE
SOUTHWESTERN CHRISTIAN UNIVERSITY
Bethany, OK01.2020
Skills
- Excellent Professional Demeanor
- Performs Well Under Pressure
- Written and Verbal Communication
- Team Leadership
- Interpersonal Skills
- Problem Solving
- Customer service
Affiliations
- Working Out
- Spending time with family
- Playing soccer
- Being outside
- Dog Lover
- Captain of 2019-2020 SCU Women’s Soccer Team
Timeline
Chiropractic Assistant
FreeForm Chiropractic
09.2024 - Current
Box Office- Part Time
FC DALLAS
02.2024 - Current
Front Office
DALLAS CENTER OF DERMATOLOGIST AND AESTHETICS
10.2023 - 09.2024
Mokara Spa Concierge
OMNI PGA FRISCO RESORT
04.2023 - 10.2023
FULL TIME RETAIL ASSOCIATE
NIKE
08.2022 - 04.2023
BS. - KINESIOLOGY, EXERCISE SCIENCE
SOUTHWESTERN CHRISTIAN UNIVERSITY
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