Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Work Preference
Quote
Timeline
AdministrativeAssistant

Veronica Pena

Paterson,NJ

Summary

Dynamic and detail-oriented Secretary at Xpress Plumbing & Heating, adept at managing sensitive information with discretion. Excelled in enhancing customer service through clear communication and effective appointment coordination. Recognized for promoting a positive organizational image and successfully executing company events, showcasing strong organizational skills and a commitment to excellence.

Overview

1
1
year of professional experience

Work History

Secretary

Xpress Plumbing & Heating
01.2024 - 04.2025
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
  • Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.

Education

GED -

Adult High School of Paterson
151 Ellison St
06-2025

Skills

  • Customer service
  • Verbal and written communication
  • Office administration
  • Organization
  • Appointment scheduling
  • Appointment coordination
  • Clear communication

Languages

Spanish
Native or Bilingual
English
Limited Working

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Part Time

Work Location

On-Site

Important To Me

Work-life balance

Quote

To be able to look back upon one’s life in satisfaction, is to live twice.
Kahlil Gibran

Timeline

Secretary

Xpress Plumbing & Heating
01.2024 - 04.2025

GED -

Adult High School of Paterson

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Veronica Pena