VERONICA RAMON
Pearsall,Tx
Summary
- Was able to identify fraud for 4years with Wells Fargo and stopped several fake items from going through
- Lead teller with Wells Fargo for 2 years and made sure my team knew I was there to help them and was giving a higher approving authority. Was also giving a high limit on cash drawer
- Have worked in a hospital setting and In office general anesthesia with little kids.
Overview
11
11
years of professional experience
Work History
Registered Dental Assistant
Tots To Teens Pediatric Dentistry - Lytle, Tx
Lytle, TX
02.2022 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Updated patient records regularly after each appointment or procedure to ensure accurate documentation.
- Managed front desk duties, including greeting patients, handling phone calls, and maintaining communication between staff members.
- Explained treatment procedures and instructed patients on home care guidelines.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Maintained a positive attitude under pressure while multitasking in a fast-paced clinical setting, leading to a more pleasant experience for both staff and patients alike.
- Developed relationships with patients by actively listening to their concerns and creating tailored treatment plans accordingly.
- Educated patients on proper oral hygiene habits, fostering long-term dental health improvement.
- Provided exceptional customer service, addressing patient concerns and answering questions professionally and empathetically.
- Assisted dentists in performing complex procedures, resulting in successful treatment outcomes for patients.
- Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay, and areas needing treatment.
- Supported dentists during procedures, assisting dental fillings, permanent, and temporary crowns and sealants.
- Reduced patient wait times by maintaining organized patient records and scheduling appointments effectively.
- Improved patient satisfaction by providing high-quality chairside assistance during dental procedures.
- Staged tray for procedures by arranging dental instruments and equipment.
- Helped assist dentist at a hospital and also have experience with assisting with in office general anesthesia.
- I am nitrous, sealant and coronal polishing certified. Also have my BLS
- Very outgoing, hard worker and team player. Very open minded and willing to learn more and grow in my career.
Waitress
Bar
San Antonio, TX
09.2018 - 03.2020
- Being able to multi task, take orders and while giving others out
- Dealing with cash and credit cards, making sure everything was signed properly and everything matches from the card to the ID
- Meeting sells goals
- Making sure the customer left with a good note
Lead Teller
Wells Fargo
Pleasanton, TX
02.2015 - 08.2018
- Identified sales opportunities and referred customers to branch partners in financial services
- Executed customer transactions, including deposits, withdrawals, money orders and checks
- Maintained balancing record
- Answering phones and either take care of customer concern or directed them in to the right person to talk too
- Making sure IPM meet the goal
- Insuring customers found everything they needed and left satisfied
- Dealing with cash and making sure at the end of the shift my drawer balanced
Cashier
HEB
Pleasanton, TX
01.2014 - 09.2014
- Promoted products or services to each customer to consistently achieve sales targets
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches
- Checked amount details and fraud markers for transaction papers such as checks and money orders
Education
South West Junior College - basics
South West Junior College
Uvalde, TXRDA - Dental Assisting
San Antonio Dental Assisting School- Northwest
San Antonio, TX02.2022
High School -
Pearsall High School
Pearsall, TX01.2012
Skills
- Problem Solver
- Customer Communication
- Multi-tasker
Team Player
- Computer Skills
- Fast learner
- Very good in a fast pace and under pressure
- Willing to learn more and grow
Timeline
Registered Dental Assistant
Tots To Teens Pediatric Dentistry - Lytle, Tx
02.2022 - Current
Waitress
Bar
09.2018 - 03.2020
Lead Teller
Wells Fargo
02.2015 - 08.2018
Cashier
HEB
01.2014 - 09.2014
South West Junior College - basics
South West Junior College
High School -
Pearsall High School
RDA - Dental Assisting
San Antonio Dental Assisting School- Northwest