Experienced CNA with over a decade of dedicated service in the healthcare field. Outgoing people person with a passion for assisting others. Committed to providing compassionate care and making a positive impact on patients' lives.
Overview
16
16
years of professional experience
Work History
Receptionist
MAMC
10.2023 - Current
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Resolved customer problems and complaints.
Handled cash transactions and maintained sales and payments records accurately.
Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Assisted with planning office events and meetings for smooth execution.
Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.
Pct
Lhc family medicine
07.2016 - 10.2023
Using EMR such as thrive and centrique for documentation assisting physicians giving immunizations faxing answering phone calls scheduling appointments and procedures
CNA
Farwell rehab
07.2009 - 10.2023
Retriving vitals for nurses bathing feeding changing and companionship
Cashier
Family dollar
10.2015 - 04.2016
Greeting customers taking money and giving the corret amout of money back light cleaning putting up merchandise