Summary
Overview
Work History
Education
Skills
Languages
Timeline
Receptionist

Veronica Rivera

Muleshoe,Tx

Summary

Experienced CNA with over a decade of dedicated service in the healthcare field. Outgoing people person with a passion for assisting others. Committed to providing compassionate care and making a positive impact on patients' lives.

Overview

16
16
years of professional experience

Work History

Receptionist

MAMC
10.2023 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Assisted with planning office events and meetings for smooth execution.
  • Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.

Pct

Lhc family medicine
07.2016 - 10.2023
  • Using EMR such as thrive and centrique for documentation assisting physicians giving immunizations faxing answering phone calls scheduling appointments and procedures

CNA

Farwell rehab
07.2009 - 10.2023
  • Retriving vitals for nurses bathing feeding changing and companionship

Cashier

Family dollar
10.2015 - 04.2016
  • Greeting customers taking money and giving the corret amout of money back light cleaning putting up merchandise

Education

None - Nursing

Clovis Community College
Clovis, NM

Certificate - Medical Assistant

Kaplan
Amarillo, TX
06.2013

Highschool diploma - undefined

Muleshoe High
Muleshoe, tx
05.2008

Skills

  • Vitals
  • Spanish speaking English
  • Documentation
  • Answering phone
  • Microsoft word
  • Collecting money
  • Resolving problems

Languages

Spanish
Professional Working

Timeline

Receptionist

MAMC
10.2023 - Current

Pct

Lhc family medicine
07.2016 - 10.2023

Cashier

Family dollar
10.2015 - 04.2016

CNA

Farwell rehab
07.2009 - 10.2023

Highschool diploma - undefined

Muleshoe High

None - Nursing

Clovis Community College

Certificate - Medical Assistant

Kaplan
Veronica Rivera