Veronica Rodriguez
Miami,FL
Summary
Highly motivated employee with a strong work ethic, multitasking abilities, exceptional interpersonal skills. Thrives on new challenges, adept at working effectively without supervision. Quick to master new skills, demonstrating adaptability, commitment to continuous learning.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
Konfetti Kidz Therapy
08.2022 - Current
- Coordinated scheduling of patient and visitor appointments.
- Maintained precise records of patient data through efficient system input.
- Offered administrative support including document filing, photocopying, and scanning.
- Handled customer interactions promptly via multiple communication channels, emphasizing professionalism.
- Facilitated resolution of claim discrepancies linked to billing and reimbursement concerns.
- Verified patient eligibility for insurance coverage by contacting insurance carriers and obtaining the necessary authorization numbers.
- Organized and updated team rosters to maintain optimal staffing levels.
- Compiled data on leave balances and overtime hours for leadership review.
- Maintained accurate and up-to-date records of all documents and files.
- Arranged and categorized paperwork tailored for seamless computer system integration.
- Compiled statistical data from filed records when requested.
- Streamlined office operations by fulfilling clerical responsibilities including call management and file location.
- Compiled and coded patient information or data in appropriate computer system.
- Performed bookkeeping duties, preparing and sending financial statements or bills.
- Managed billing procedures specific to medical fields.
- Calculated co-insurance, charges and deductibles for estimating self-pay portion.
- Managed client accounts through regular updates of personal and financial records.
- Evaluated records for accurate and timely response.
Fulfillment Associate
Target
09.2019 - 10.2020
- Verified orders for accuracy and completeness, ensuring all necessary components were included.
- Packed items according to customer's specifications and requirements.
- Utilized warehouse management system to track inventory and maintain records of shipments.
- Collaborated with team members to ensure efficient workflow throughout the shift.
- Calculated shipping costs and updated invoices accordingly.
- Set up advertising signs on shelves and counters to attract customers and promote sales.
Beauty Advisor
Target
08.2016 - 09.2019
- Created a positive shopping experience for each customer through effective communication skills.
- Managed inventory levels by monitoring stock levels regularly.
- Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.
- Performed sales activities such as cashiering, stocking shelves, inventory management and customer service.
- Attended product training sessions to stay updated on new products and trends in the industry.
Sales Associate
Target
09.2015 - 08.2016
- Greeted customers and provided exceptional customer service.
- Built relationships with customers to encourage repeat business.
- Tracked sales performance metrics to identify trends in the market place.
- Developed promotional strategies to increase sales volume.
- Processed transactions using a point-of-sale system.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Collaborated with management teams to develop innovative marketing strategies.
- Built and maintained relationships with peers and upper management to drive team success.
Education
Associate Of Arts - Marketing Management
Miami Dade College
Miami, FLHigh School Diploma -
Mater Academy Lakes High School
Hialeah, FL06.2015
Skills
- Dependable and Responsible
- Proficient in MS Office
- Bookkeeping
- Excellent attention to detail
- Deadline oriented
- Professional communication
Timeline
Administrative Assistant
Konfetti Kidz Therapy
08.2022 - Current
Fulfillment Associate
Target
09.2019 - 10.2020
Beauty Advisor
Target
08.2016 - 09.2019
Sales Associate
Target
09.2015 - 08.2016
High School Diploma -
Mater Academy Lakes High School
Associate Of Arts - Marketing Management
Miami Dade College