Veronica Salazar
Perris,CA
Summary
Dependable professional employee with a strong track record in customer service and administrative tasks. Resilience to handle challenges of a fast-paced environment. Bringing detail-oriented, multitasking abilities, and a self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate tasks.
Overview
34
34
years of professional experience
Work History
Package Delivery Driver
Amazon.com, Inc. or its affiliates
Seattle, Washington
02.2020 - 11.2025
- Logged package delivery times for proof of completion and order closure.
- Used problem-solving skills to address and navigate delivery challenges.
- Demonstrated professionalism and positive attitude in customer interactions.
- Logged package delivery time in system for proof of delivery and to close orders.
- Followed company policies and procedures for package handling and delivery.
- Collaborated with team members to improve delivery processes and efficiency.
Customer Service Representative
Alexanders Textile Products
Moreno Valley, California
09.1991 - 01.2020
- Processed orders efficiently through internal systems and software.
- Resolved customer complaints promptly and professionally.
- Handled returns and exchanges according to company policies.
- Answered customer inquiries and provided accurate information regarding products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Developed positive relationships with customers through friendly interactions.
- Provided exceptional customer service to ensure customer satisfaction.
Education
High School Diploma -
Norco High School
Norco, CA06-1990
Skills
- order processing
- problem solving
- effective communication
- professional demeanor
- positive attitude
- Customer service
- attention to detail
- Punctuality
- Decision-making
Languages
Spanish
Professional
Timeline
Package Delivery Driver
Amazon.com, Inc. or its affiliates
02.2020 - 11.2025
Customer Service Representative
Alexanders Textile Products
09.1991 - 01.2020
High School Diploma -
Norco High School