Veronica Schuth
Flossmoor
Summary
Dedicated care coordinator with proven strengths in case management, patient advocacy, and documentation. Committed to enhancing client outcomes through tailored service plans and effective interdepartmental collaboration.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Care Coordinator
Aging Care Connections
La Grange, IL
02.2025 - Current
- Coordinated with interdisciplinary teams to ensure comprehensive care for clients.
- Assessed client needs and developed tailored service plans to enhance support outcomes.
- Monitored progress of client cases, adjusting plans as necessary for optimal results.
- Maintained accurate documentation in case management systems for compliance and reporting.
- Assisted clients in accessing community resources and support services effectively.
- Communicated regularly with clients to provide updates and address concerns promptly.
- Participated in training sessions to improve skills in case management practices and tools.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Promoted a safe environment for vulnerable populations by reporting suspected abuse or neglect.
- Improved client outcomes by developing and implementing comprehensive case plans tailored to individual needs.
Program Coordinator
Trinity Services
Joliet, IL
01.2021 - 01.2023
- Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Education
Bachelor of Science - Health Administration
Governors State University
University Park12-2019
CNA Certificate - Nursing Assistant
Prairie State College
Chicago Heights, IL09-2012
Skills
- Case management
- Documentation
- Organizational skills
- Patient advocacy
- Care planning
- Interdepartmental collaboration
- Problem-solving
- Multitasking and organization
- Client relationship management
- Needs assessment
- EPIC
- CMIS
Certification
- Certified with the Illinois Department of Aging.
Timeline
Care Coordinator
Aging Care Connections
02.2025 - Current
Program Coordinator
Trinity Services
01.2021 - 01.2023
Bachelor of Science - Health Administration
Governors State University
CNA Certificate - Nursing Assistant
Prairie State College