Kind-hearted and experienced professional with a strong background in public engagement and leasing. Former school teacher with diverse roles, demonstrating effective project management and teamwork skills. Committed to continuous learning and adapting to industry trends to drive organizational success. I am dedicated to contributing positively to team dynamics and achieving shared goals. My positive attitude and enthusiasm are contagious.
Work History
Leasing Agent
Eden Square/ Trek/Lobos/Harbor Group
Cranberry Twp/ Pittsburgh/Wexford, PA
Coordinated repairs and scheduled maintenance for 240 rental units, achieving over 96% occupancy.
Processed applications through background checks and reference verifications.
Resolved tenant complaints promptly to maintain satisfaction and retention.
Inspected vacant units to ensure readiness for showings.
Facilitated resident events including holiday parties, Halloween night, pool parties, and book clubs.
3-4 days a week, I ran the property while the manager was at our sister location.
Hired to lease up two brand-new properties: Allegheny Branch House Lofts and The Residence at The Garden.
Enhanced event space quality by partnering with construction crews and contractors to complete maintenance and repairs.
Cultivated rapport with clients to meet expectations for high-end event space rentals.
Marketed property to prospective tenants by giving tours and pointing out key features.
Received rent payments and tracked transactions in accounting software.
Education
Master of Arts - English And Communications
Duquesne University
Pittsburgh, PA
Bachelor of Science - Broadcast Journalism
West Virginia University
Morgantown, WV
Skills
Created a welcoming environment for everyone who walked through our doors or called or emailed our property
Property management software: Leasing Blue Moon, DocuSign, Buildium, Yardi, and Rent Manager
Strong marketing and listing experience through Knock, Apartmentscom, I Love Leasing, Craigslist, and Facebook Marketplace
Confident in conflict resolution with residence disputes
Keep impeccable records through financial and communication tracking, scanning checks, and adding copies to resident and company's files
Great at problem solving and love to be a team player
Excels at meeting deadlines ahead of schedule
Affiliations
Head Cheer Coach Duquesne University for ten years
West Virginia University Varsity Cheerleader
Intern/Part-time Employee for WDTV Channel 5 News
Head of Senior Projects for 180plus students and their Volunteer their Requirements
Senior Director, Product Development and Brand Management at McKesson Medical-Surgical (MMS)Senior Director, Product Development and Brand Management at McKesson Medical-Surgical (MMS)