Veronica Soto
Avondale,AZ
Summary
Experienced bilingual professional with a strong track record of dependability seeking a challenging role as a medical assistant. Known for quick learning abilities, exceptional communication skills, and the ability to excel under pressure. Enjoys working both independently and collaboratively within a team environment.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Sr. Medical Assistant
Adelante Healthcare
10.2022 - Current
- Reduced patient wait times by effectively prioritizing tasks and managing patient flow during busy clinic hours.
- Increased clinic productivity by training new medical assistants in proper techniques and best practices.
- Administered injections skillfully using proper technique while maintaining a comforting bedside manner with apprehensive patients.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Referral Specialist I
DHMC St. Joseph’s Medical Center PCC
01.2017 - Current
- Process outgoing referrals for Internal medicine primary, Pediatric primary care and Family medicine primary care. Provider orders a specialist referral, my process is as follows. I confirm the specialist is accepting new patients, is in network with patient's insurance, and most important treats patient DX. Process continuation of care referrals. Obtain authorization for those patients with HMO insurances and require authorization from PCP. Obtain authorizations for echocardiograms, EMG, PFT, CT and MRI. Assist providers and clinical staff on how to correctly order imaging and referrals. Contact patients and provide information as to where to schedule specialist or imaging appointments.
Medical Assistant
Sonoran Sleep Center
02.2022 - 10.2022
- Medical assistant duties such as rooming patients obtaining vitals, downloading compliance reports from PAP therapy devices and portals, processing DME prescriptions for PAP supplies and oxygen. Completing prior authorizations for specialty medications. Disinfect rooms, make the beds, do daily laundry. Prep patients’ chart for 2 PA's and 1 MD provider. Schedule follow up appointments, home sleep studies and in lab studies, answer patient questions/ concerns from patient portal.
Medical Assistant/ provider
Embry Health
07.2021 - 01.2022
- Worked in a team drive through setting collecting samples such as nasal, nasopharyngeal, saliva and blood samples to test and screen for covid-19. Checked in patients verified demographic information. Assisted in setting up a tent site and taking it down making sure the site was left clean.
Medical Assistant
District Medical Group (JFCS)
07.2020 - 01.2022
- Worked as a contract inside of 2 different clinics with Jewish Family and Children's Services, initiating the integrated behavioral and primary care services. Managed inventory, scheduling, vaccine inventory, administration and records keeping. Assisted with medical assistant duties vital signs, obtaining medical histories, reconciled medications, and assisted with office procedures and testing. Helped with setting up protocols for primary care services.
Medical Assistant
My Doctor Now
03.2019 - 07.2020
- Worked with multiple providers in an urgent care setting. Assisting with obtaining vital signs, CC, medical history as well as medication reconciliation. Collected specimen samples to perform in house tests such as UDS, UA, Influenza A&B, Strep, Covid 19 and blood draws for routine testing as well as STD screening. Disinfecting rooms, assisted with office procedures and restocking rooms and supplies. Scheduled appointments, checked in patients, collected copayments and verified demographic information.
Medical Assistant II
DHMC St. Joseph’s Medical Center Family Medicine
11.2015 - 12.2016
- Back office medical assistant. Worked with multiple providers (residents and attending providers). Roomed patients, obtained patient medical history, recorded vital signs, documented chief complaint and relaid important information to provider, assisted with minor procedures such as IUD removal, lipoma removal, toenail removals, ear wax removal and irrigation among other minor procedures. Collected samples for UDS test, UPT, UA, strep test, Flu test, minor biopsy collections. Administration required vaccinations for ages 3-65 and annual flu shot TB skin test. Performed EKG, basic spirometry test, peak flow. Provided patient with discharge instructions and follow up appointments and imaging or referral information.
Acclivity (TEMP) DHMG St. Joseph’s Medical Center FM
01.2015 - 11.2015
Clinica Familiar Mexicana / Phoenix family Clinic
08.2012 - 01.2014
- Room patients and obtain cc, PMH, perform urinalysis, glucose check, vision screenings, and ear lavage. Remove sutures, process specimen samples, assist with minor surgical procedures. Dispense and prepare medication. Process referrals and authorizations. Receptionists, make prescription refill calls, schedule new patients and follow up visits.
Education
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Carrington College
Phoenix, AZ08.2011
Skills
- Bilingual – Spanish /English
- Phlebotomy
- Injections IM, SQ
- Knowledgeable on VFC/ VFA
- Vital Signs / Patient Education
- EKG
- UDS/UA
- EMR: Allscripts EMR/Care Cloud/Intake Q/ Practice Fusion/ NextGen
- Referral process / Records request
- Scheduling
- Insurance Verification
- Covid testing (Nasal, Nasopharyngeal, Saliva, IGg/IgM)
- PAP Therapy downloads (Resmed, Respironics) Familiar with Luna
- Train new onboarding MA’s
- 340B medication management / Inventory documentation – record keeping
Certification
- Perfect Attendance Award
- CPT/ First Aid Certified
- HIPAA Completion Certificate
- VFC Certificate of Completion
- Medical Assistant Certificate
Timeline
Sr. Medical Assistant
Adelante Healthcare
10.2022 - Current
Medical Assistant
Sonoran Sleep Center
02.2022 - 10.2022
Medical Assistant/ provider
Embry Health
07.2021 - 01.2022
Medical Assistant
District Medical Group (JFCS)
07.2020 - 01.2022
Medical Assistant
My Doctor Now
03.2019 - 07.2020
Referral Specialist I
DHMC St. Joseph’s Medical Center PCC
01.2017 - Current
Medical Assistant II
DHMC St. Joseph’s Medical Center Family Medicine
11.2015 - 12.2016
Acclivity (TEMP) DHMG St. Joseph’s Medical Center FM
01.2015 - 11.2015
Clinica Familiar Mexicana / Phoenix family Clinic
08.2012 - 01.2014
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Carrington College
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