Kristi Adcox
Moore,OK
Summary
Highly motivated and committed Medical Assistant with a proven history of superior performance at individual, team and organizational levels. Strong ability to multitask and prioritize workloads with little or no supervision. Detail Oriented. Looking to bring a medical background and team building skills to a deadline-driven environment. Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality. Organize Medical Assistant with foundation in records management. Experienced in billing and collection procedures. Advanced medical terminology knowledge. Reliable Medical Support professional with 3+ years of experience in Medical environment. Expertly assist with office operations and physician support by gathering patient information, rooming and procedures. Cheerful during each patient interaction to improve satisfaction ratings and patient retention.
Overview
23
23
years of professional experience
Work History
SR. Medical Assistant
OU Health Science Center
Oklahoma City, OK
09.2022 - Current
- Taught patients about medications, procedures, and care plan instructions.
- Completed EKGs and other tests based on patient presentation in office.
- Obtained client medical history, medication information, symptoms, and allergies.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Called and faxed pharmacies to submit prescriptions and refills.
- Verified patient insurance coverage and collected required co-payments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Measured patient spirometry.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Oriented and trained new staff on proper procedures and policies.
- Implemented care and efficiency improvements to support and enhance office operations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Performed medical records management, including filing, organizing and scanning documents.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Followed appropriate procedures to minimize patient's exposure to radiation.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Prepared lab specimens for diagnostic evaluation.
- Measured patient pulse oximetry.
Medical Assistant
GoHealth Urgent Care, OKC
08.2020 - 09.2022
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Oriented and trained new staff on proper procedures and policies.
- Prepared lab specimens for diagnostic evaluation.
- Called and faxed pharmacies to submit prescriptions and refills.
- Measured patient pulse oximetry.
- Performed medical records management, including filing, organizing and scanning documents.
- Followed appropriate procedures to minimize patient's exposure to radiation.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Obtained client medical history, medication information, symptoms, and allergies.
- Completed EKGs and other tests based on patient presentation in office.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Verified patient insurance coverage and collected required co-payments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Taught patients about medications, procedures, and care plan instructions.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Collected and documented patient medical information such as blood pressure and weight.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Implemented care and efficiency improvements to support and enhance office operations.
Medical Assistant Extern
HealthCare Express - Moore Urgent Care
03.2019 - 05.2019
- Assisted physicians in follow-through of care
- Performed clerical duties, such as word processing, data entry, answering phones and filing
- Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes
- Collected histories, vitals and current complaints via patient interviews
- Attended required training, education and meetings
- Collected and documented patient medical information such as blood pressure and weight
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Avenue - Assistant Manager
04.2003 - 11.2003
- Certifications
- HeartSaver/AED Certification
- First Aid Certification
- NRCMA/NRCPT
- Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation
- Collaborated with medical and administrative personnel to maintain a patient-focused, engaging and compassionate environment
- Provided excellent customer service, driving membership loyalty and increasing customer satisfaction rates
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency
- Coached team on effective upselling and cross-selling methods
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
- Maintained positive customer relationships by responding quickly to customer service inquiries
- Keep work areas clean, organized and safe to promote efficiency and team safety.
Store Associate
Lane Bryant Inc
08.2002 - 03.2003
- Greeted customers, helped locate merchandise and suggested suitable options
- Actively engaged customers to provide general assistance and information on store merchandise
- Used POS system to process sales, returns, online orders and gift card activations
- Monitored sales floor and merchandise displays to ensure presentable condition, taking corrective action such as restocking or reorganizing products
- Approach each problem with a fresh mind and analytical strategies to quickly resolve concerns.
Store Associate
Pet Ranch Inc
04.2000 - 10.2000
- Determine customer needs by asking relevant questions and listening actively to the responses
- Learned, referenced and applied product knowledge information
- Shared best practices for sales and customer service with other team members to help improve the store's efficiency
- Provided elevated customer experience to generate a loyal clientele.
Education
Certifacation - Medical Assistant
07.2018
- Honor Roll 2017/2018
- Veteran's Daughter Scholarship Recipient
- 4.0 GPA
- summa cum laude graduate
Skills
- Medical office administration
- Phlebotomy
- Patient assessment and
- Management
- Committed team player
- OSHA Regulations
- Medications Familiarity
- Removing Sutures
- Human Anatomy and Physiology
- Monitoring Patient Progress
- Using Scales
- Complex Problem-Solving
- Grooming and Bathing Assistance
- Electrocardiographic Rhythm Recognition
- Documentation Procedures Expertise
- Proper Sterilization Techniques
- Stocking Supplies
- Vital Sign Monitoring
- Clerical Support
- EMR Systems
- Referral Verification
- Direct Patient Care
- Rapid Strep Testing
- Family Medicine
- Simple Dressings
- Customer Service
- Restocking Lab Supplies
- Patient Feeding
- Electronic Medical Record
- Specimen Collection
- EKG Set Up and Monitoring
- Ear Irrigations
- First Aid
- Proper Waste Disposal
- Pipetting
- Answering Questions
- Medication Assistance
- Ph Testing
- Efficiency Improvement
- Account Updates
- Medical billing and coding
- EMR / EHR
- CPR/First Aid Certified
- Learning Coach
- Outpatient Procedures
- STD Counseling
- Referrals Guidance
Timeline
SR. Medical Assistant - OU Health Science Center
09.2022 - Current
Medical Assistant - GoHealth Urgent Care, OKC
08.2020 - 09.2022
Medical Assistant
Extern - HealthCare Express - Moore Urgent Care
03.2019 - 05.2019
Avenue - Assistant Manager -
04.2003 - 11.2003
Store Associate - Lane Bryant Inc
08.2002 - 03.2003
Store Associate - Pet Ranch Inc
04.2000 - 10.2000
Platt College - Moore - Certifacation, Medical Assistant