Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Nazareth Patino

El Paso,TX

Summary

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Sr. Medical Assistant

WellMed Supporitve Care
10.2014 - Current
  • Organized clinical environment and provided support in patient care situations
  • Identified patient needs and communicated data to the clinical team
  • Delivered quality customer service
  • Ensured policy and procedures were followed including infection control, privacy, and confidentiality
  • Increased clinic productivity by training new medical assistants in proper techniques and best practices.
  • Enhanced patient care by efficiently managing medical records and maintaining strict confidentiality.
  • Educated patients on health maintenance strategies, promoting wellness through preventive care measures such as immunizations and screenings.
  • Served as a Ambassador
  • Processed laboratory specimens according to established guidelines, ensuring the accuracy of test results for appropriate clinical decisionmaking.
  • Improved office efficiency by streamlining appointment scheduling and optimizing workflow processes.
  • Facilitated seamless communication between patients, healthcare providers, and insurance companies to ensure accurate billing and reimbursement.
  • Reduced patient wait times by effectively prioritizing tasks and managing patient flow during busy clinic hours.
  • Coordinated referrals to specialists when needed; Liaised with external healthcare providers, ensuring seamless continuity of care for patients.

Medical Assistant Instructor

Western Technical Collage
03.2020 - 08.2024
  • As a Medical Assistant Instructor, able to combine my passion for medicine with the ability to mold and shape students to bring hands-on education to them
  • Use my clinical experience and training to teach the skills they need to be successful as entry-level medical assistants
  • Developed strong rapport with students, providing one-on-one support to those struggling with course material or facing personal challenges.
  • Coordinated with clinical sites to arrange externship opportunities for students, ensuring a valuable hands-on experience in real-world healthcare settings.
  • Enhanced students'' clinical skills through carefully designed practical sessions and lab exercises.
  • Collaborated with other instructors to ensure consistency in teaching methods and alignment of course objectives across all sections.
  • Fostered a supportive and inclusive classroom environment that encouraged open dialogue and mutual respect among students.
  • Participated in professional development workshops and conferences to stay current with industry trends, continuously refining teaching methods for the benefit of future students.

Advance Technical Representative Customer Service

DISH Network
09.2006 - 02.2013
  • Installed, configured, tested and maintained operating systems, application software, and system management tools.
  • Implemented remote diagnostic tools to quickly identify and address customers' technical concerns without requiring onsite visits.
  • Served as a subject matter expert during sales presentations, answering technical questions and demonstrating product capabilities.
  • Handled escalated customer complaints with professionalism and empathy, working collaboratively with clients to devise mutually satisfactory resolutions.

Education

Medical Clinical Assistant -

Western Technical Collage
06.2014

High School Diploma -

Del Valle High School
El Paso, tx
05.2000

Skills

  • Patient Care Coordination
  • Insurance Verification
  • Healthcare compliance
  • Medical billing and coding
  • Customer Service
  • Electronic Health Records
  • Injections Administration
  • Vital signs monitoring
  • HIPAA Regulations
  • Medication preparation
  • Medical Terminology
  • Inventory Management

Certification

  • Certified Phlebotomy Technician (CPT) - National Healthcare Association (NHA).
  • Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA).
  • Certified Clinical Medical Assistant (CCMA) - National Healthcare Association (NHA).
  • Medical Administrative Assistant Certification (CMAA) - National Healthcare Association (NHA).
  • Basic Life Support (BLS) - American Heart Association.
  • EKG Technician Certification (CET) - National Healthcare Association (NHA).

Languages

Spanish
Native or Bilingual

Timeline

Medical Assistant Instructor

Western Technical Collage
03.2020 - 08.2024

Sr. Medical Assistant

WellMed Supporitve Care
10.2014 - Current

Advance Technical Representative Customer Service

DISH Network
09.2006 - 02.2013

Medical Clinical Assistant -

Western Technical Collage

High School Diploma -

Del Valle High School

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Nazareth Patino