Open To Work
Yessica Martinez-Gutgsell
Houston Methodist DeBakey Heart & Vascular Center - Electrophysiology (EP Team)
Willis,TX
Summary
Detail-oriented Bilingual National Registered Certified Medical Assistant (NRCMA) with 19 years of experience in clinical and administrative roles within fast-paced healthcare environments. Skilled in supporting physicians, managing patient care, and maintaining accurate medical records to enhance patient satisfaction.
1
Certificate
21
Years of experience
Work History
Sr. Medical Assistant
5 Months- Delivered comprehensive patient care through accurate vital sign assessments, ensuring early detection of health issues.
- Optimized medication management by conducting thorough reviews of patient prescriptions, improving medication adherence and safety.
- Administered electronic health records systems to ensure reliable and timely documentation of patient information.
- Implemented effective task management strategies to enhance patient flow and reduce wait times in a busy clinic environment.
- Coordinated and monitored device placement for patients, facilitating transitions from in-office to home settings.
- Coordinated retrieval of necessary device clearance and MRI clearance documentation to ensure compliance with medical protocols.
- Streamlined device interrogation processes by collaborating with specialized staff.
- Coordinated device placement for patients, supporting seamless transitions from in-office to home settings and enhancing patient experience.
- Developed educational materials for patients, promoting informed healthcare decisions.
Sr. Medical Assistant
1 Year- Directed patients to exam rooms, documented patient medical information and prepared for physician examinations
- Sanitized, restocked, and organized exam rooms and medical equipment
- Sanitized, restock, and organize exam rooms
- Coordinated submission of prescriptions and refills to pharmacies for timely patient medication access
- Sanitized, restocked, and organized exam rooms to ensure a clean and efficient environment for patient care and medical equipment
- Diagnostic testing by collecting and processing specimens
- Facilitated medication refills to support patient continuity of care, performed EKGs
- Provided vaccinations to patients following established protocols to promote health/ injections
- Supported physician during minor procedures to ensure patient comfort and safety. with minor procedures.
Certified Medical Assistant
1 Year 2 Months- Monitored medical supply levels and submitted timely replenishment orders to ensure continuous availability
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations
- Directed patients to exam rooms, addressed inquiries, and prepared for physician examinations to enhance patient flow
- Collected and processed specimens for routine checks and diagnostic testing, supporting accurate patient assessment
- Sanitized, restocked, and organized exam rooms and medical equipment
- Provided care and immunizations for infants in clinical settings.
- Infant Care/ Immunizations
Certified Medical Assistant
1 Year 3 Months- Provided attentive care for infants in a childcare setting./Immunizations
- Documented vital signs and health history for patients in clinic and hospital environments to enhance physician examination readiness
- Assisted with routine checks and diagnostic testing by collecting and processing specimens to support accurate diagnosis and treatment
- Oriented and trained new staff on proper procedures and policies, helped improve patient outcomes by educating and advising on relevant treatments and care
- Answered telephone calls, answered questions, and directed calls to staff
- Oriented and trained new staff on proper procedures and policies to ensure adherence to standards and improve patient care
Certified Medical Assistant /Scheduling Coordinator
1 Year 5 Months- Assisted Dr. with patients for clinical work and translation
- Scheduling GI procedures for multiple providers
- Processed prior authorization requests for medications
- Covid Test Orders entered for Procedures, etc.
- Documented vital signs and health history for patients in clinic and hospital settings to support accurate diagnosis and treatment
- Assisted with routine checks and diagnostic testing by collecting and processing specimens
- Taught patients about medications, procedures, and care plan instructions
- Submitted prescriptions and refills by calling and faxing pharmacies, facilitating timely medication access for patients
- Verified patient insurance coverage and collected required co-payments
- Cardiac/medical clearance request
- Prior-authorization medications
- Covid Test Orders entered for Procedures, etc.
- Called and faxed pharmacies to submit prescriptions and refills
- Oriented and trained new staff on proper procedures and policies
- Helped improve patient outcomes by educating and advising on relevant treatments and care
- Prepared lab specimens for diagnostic evaluation
Certified Medical Assistant
2 Years 5 Months- Recorded vital signs and scheduled patient appointments
- Assisted providers with patient care, ensuring accurate documentation of visits and procedures
- Prepared patients for Holter, Sleep Studies, Monitors, Vesamed, Treadmills to facilitate diagnostic processes
- Scheduled tests and orders for hospital, coordinating patient logistics for timely procedure completion
- Vitals, set appointments
- Provided translation services for Spanish-speaking patients
Certified Medical Assistant
3 Months- Documented vital signs and health history for patients in clinic and hospital environments
- Scheduled appointments and registered patients while distributing prescribed sample pharmaceuticals to enhance patient care
- Called and faxed pharmacies to submit prescriptions and manage refills, ensuring timely access to medications for patients
- Submitted prescriptions and refills to pharmacies via phone and fax
- Verified patient insurance coverage and collected co-payments, facilitating smooth billing processes and patient flow
- Answered telephone calls to offer office information, answer questions, and direct calls to staff
Certified Medical Assistant
5 Years- Monitored medical supply levels and submitted timely replenishment orders to maintain adequate stock
- Coordinated with pharmacies to submit prescriptions and refills efficiently
- Obtained client medical history, medication information, symptoms, and allergies
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations
- Collected client medical history, medication information, symptoms, and allergies to ensure comprehensive patient care
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted
Certified Medical Assistant
1 Year 11 Months- Collected and documented patient medical information Obtained client medical history, medication information
- Monitored inventory levels and submitted timely replenishment orders to ensure continuous availability of medical supplies
- Submitted prescriptions and refills to pharmacies via phone and fax to submit prescriptions and refills
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations
- Guided patients to exam rooms, addressed inquiries, and facilitated preparations for physician examinations
- Prepared operating room and sterilized instruments to assist physicians during minor surgeries
Certified Medical Assistant
5 Years- Trained new staff on company procedures and protocols.
- Documented patient medical information including blood pressure and weight to support accurate health assessments
- Sanitized and organized exam rooms and medical equipment to maintain a safe and efficient clinical environment
- Verified patient insurance coverage and collected co-payments to ensure smooth billing processes
Certified Medical Assistant
1 Year 3 Months- Collected and documented patient medical information such as blood pressure and weight
- Sanitized and organized exam rooms and medical equipment to ensure a safe and efficient environment for patient care
- Directed patients to exam rooms, addressed inquiries, and ensured readiness for physician examinations
- Verified patient insurance coverage and collected co-payments to facilitate smooth billing processes
- Collected and labeled lab specimens for testing for diagnostic evaluation
Certified Medical Assistant
9 Months- Collected and documented patient medical information to ensure accurate records for effective treatment
- Sanitized, restocked, and organized exam rooms and medical equipment to maintain a safe and efficient environment for patient care
- Managed medical records by filing, organizing, and scanning documents to support streamlined information retrieval
- Sanitized, restocked, and organized exam rooms and medical equipment
Medical Assistant
1 Month- Sanitized, restocked, and organized exam rooms and medical equipment to ensure a safe and efficient patient environment
- Directed patients to exam rooms and documented medical information to facilitate timely physician examinations
- Prepared lab specimens for diagnostic evaluation, supporting accurate and prompt test results
Medical Training Program Coordinator
1 Month- Facilitated communication with Spanish-speaking clients to enhance understanding.
- Documented vital signs and health history to ensure accurate patient records in clinic and hospital environments.
- Scheduled appointments and registered patients while distributing prescribed sample pharmaceuticals and faxing prescriptions to streamline patient care.
Education
Medical Assisting Program - Certified Medical Assistant
160 Hours.
High School Diploma
Skills
Patient Care & Support
Medication Management
Vital Signs Monitoring
Vital signs assessment
EHR management
Medical Terminology
Device Management
Injection techniques
Phlebotomy services
Appointment Scheduling
Insurance processing
HIPAA Compliance
HIPAA standards
Patient scheduling
Clinical documentation
Laboratory specimen collection
Insurance verification
Patient care coordination
Healthcare compliance
Emergency response preparedness
Sterilization procedures
Electronic health records management
Electronic health records
CPR
Certification
- National Registered Certified Medical Assistant (NRCMA) National Association for Health Professionals (NAHP) Certified: 2011 – Present
- Certified Clinical Medical Assistant (CCMA) National Healthcareer Association (NHA) Certified: 2025 – Present
- BLS / CPR Certified
Timeline
Sr. Medical Assistant
Houston Methodist DeBakey Heart & Vascular Center - Electrophysiology (EP Team)
02.2026 - Current
Sr. Medical Assistant
Houston Methodis Primary Care Group
02.2025 - 02.2026
Certified Medical Assistant
Hennepin Healthcare Whittier Clinic
12.2023 - 02.2025
Certified Medical Assistant
Baylor St. Luke's Medical Group – Primary Care
09.2022 - 12.2023
Certified Medical Assistant /Scheduling Coordinator
Baylor St. Luke's Medical Group -Gastroenterology Department
04.2022 - 09.2023
Certified Medical Assistant
Woodlands Heart & Vascular Institute
04.2020 - 09.2022
Certified Medical Assistant
Texas Oncology-The Woodlands
05.2019 - 08.2019
Certified Medical Assistant
Family Life Medical Dr. Kyle Scarborough, MD
05.2014 - 05.2019
Certified Medical Assistant
Conroe Physicians' Association Dr. Kyle Scarborough, MD
07.2012 - 06.2014
Certified Medical Assistant
Cypress Physician's Associations
07.2007 - 07.2012
Certified Medical Assistant
Primary Care Specialist, P.A.
03.2006 - 06.2007
Certified Medical Assistant
Advanced Allergy Care P.A.
06.2005 - 03.2006
Medical Assistant
Dr. B. Edwards - OBGYN & Fertility
05.2005 - 06.2005
Medical Training Program Coordinator
The Doctor's Clinic (Clinical Rotation / Externship)
03.2005 - 04.2005
Willis High School
High School Diploma
Remington College
Medical Assisting Program from Certified Medical Assistant