Veronica Staples
Nashua,NH
Summary
Effective leader and problem-solver. Excels at streamlining operations to decrease costs and promote organizational efficiency. Offering hardworking mentality and history of success coordinating and monitoring operations. Highly committed to ensuring quality of services and products.
Overview
9
9
years of professional experience
Work History
Assistant Manager
Domino's - Boston Pie Inc.
Hudson, NH
08.2021 - 09.2022
- Monitored cash intake and deposit records
- Helped with planning schedules and delegating assignments to meet coverage and service demands
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs
General Manager
Auntie Anne's
Nashua, NH
10.2019 - 09.2021
- Responsible for onboarding and training new employees
- Providing leadership and direction
General Manager
Domino's - TBD Pizza Inc.
Salem, NH
04.2018 - 03.2019
- Hired, trained, and delegated tasks to team members
- Prioritized communication
- Held store to high cleanliness and food safety standards
- Held staff to high performance standards
- Maintained a light and friendly culture
- Addressed customer concerns in a timely and effective manner
- Ordered and managed inventory (food and nonfood,) took daily and weekly counts to minimize wastage
- Wrote weekly schedules accounting for forecasted cost of labor and optimization of labor
- Set achievable goals, attended and coordinated meetings regularly to discuss and target areas of improvement
- Managed cash, made daily deposits
- Prepared food to all safety and quality standards
Assistant Manager
Domino's
Salem, NH
03.2017 - 04.2018
- Worked with general manager to ensure efficient operations
- Trained new team members
- Provided excellent customer service
- Monitored team performance, devised improvement plans
- Keyholder; ran shifts in general manager's absence
Delivery Driver
Domino's
Salem, NH
05.2014 - 03.2017
- Delivered product to customers in a timely and professional manner
- Processed sales transactions
- Prepared food and work stations
- Cleaned, organized store
- Developed time management and customer service skills
Crew Member
McDonald's
Londonderry, NH
05.2013 - 04.2014
- Prepared food to specifications in a fast-paced environment
Education
Pinkerton Academy
Derry, NH2013
Skills
- Leadership
- Prioritization
- Interpersonal communication
- Time management
- Customer service
- Budgeting
- Employee scheduling
- Staff training/development
- Performance improvement
- Food preparation and safety
Timeline
Assistant Manager
Domino's - Boston Pie Inc.
08.2021 - 09.2022
General Manager
Auntie Anne's
10.2019 - 09.2021
General Manager
Domino's - TBD Pizza Inc.
04.2018 - 03.2019
Assistant Manager
Domino's
03.2017 - 04.2018
Delivery Driver
Domino's
05.2014 - 03.2017
Crew Member
McDonald's
05.2013 - 04.2014
Pinkerton Academy
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