Veronica Stewart
Chicago,IL
Summary
Facilitated compassionate patient care coordination, ensuring effective communication between patients, healthcare professionals, and insurance companies.
Overview
5
5
years of professional experience
Work History
Peer Support Specialist
Allen's Counseling
06.2025 - Current
- Assisted clients in navigating mental health resources and support services.
- Facilitated peer support groups to encourage sharing and community building.
- Care Coordination
- Provided empathetic listening to clients facing emotional and psychological challenges.
- Patient Enrollment Service
- Patient Adovcacy
- Medical Team Communication
- Educated clients on coping strategies and self-care techniques for mental wellness.
- DAP Documentation
Behavioral Residential Monitor
UCAN/Delta T Group Contract
08.2023 - 03.2025
- Supervised residential clients to ensure safety and compliance with policies.
- Monitored daily activities and behavior of residents in structured settings.
- Facilitated communication between residents and support staff effectively.
- Care Coordination
- Provided emotional support to residents, fostering a positive environment.
- Improved patient outcomes through peer groups and facilitating continuing education.
- Collaborated with treating psychiatrist to develop individual service plans for each resident.
Travel CNA/Medication Aide Temp
Lantis LLC-River Ridge
12.2022 - 06.2023
- Provided compassionate care to patients in diverse healthcare settings.
- Assisted with daily living activities and personal hygiene for patients.
- Monitored vital signs and reported changes to healthcare team members.
- Medication Administration
Travel CNA
TJ Nurse Staffing
08.2022 - 12.2022
- Provided compassionate care to patients in various healthcare settings.
- Assisted patients with daily living activities and personal hygiene tasks.
- Monitored patient vital signs and reported changes to nursing staff.
- Administered medications as directed by healthcare providers.
Travel CNA/Certified Medication Aide Contract
Iterm Medical Staffing- South Dakota
08.2021 - 08.2022
- Provided compassionate care to patients in diverse healthcare settings.
- Assisted with daily living activities for patients with varying needs.
- Collaborated with multidisciplinary teams to ensure patient safety and comfort.
- Administered medications and maintained accurate patient records as required.
Crisis Care CNA- Covid
Care Adovcate Medical Staffing
09.2020 - 06.2021
- Provided compassionate care to patients in daily living activities.
- Assisted nursing staff with patient assessments and basic medical procedures.
- Maintained accurate patient records and documentation for care plans.
- Ensured a clean, safe environment by following infection control protocols.
- Assisted with daily living activities and maintained patient hygiene.
- Monitored vital signs and reported changes to healthcare team.
- Administered medications as prescribed by medical professionals.
- Collaborated with nursing staff to ensure quality patient care.
Education
Certified Peer Support Specialist
New Hope School of Consuling
Chicago, IL04-2025
CNA
Great Paragon Nursing School
Chicago, IL09-2016
Certified Ekg Tech - Ekg Technician
Chicago Medical Career College
Chicago, IL06-2014
High School Diploma -
Wells High School
Chicago, IL06-1993
Skills
Resource navigation
Group facilitation
Care coordination
HIPAA
Prior Authorization Insurance
Social Services
Discharge Planning
EMR-EPIC/POINT CLICK CARE
Mental Health First Aid
WRAP Services (Wellness Recovery Action Plan)
Appointments Scheduling
Patient Enrollment
Patient Customer Service
Client relationship management
Patient education
Emotional support
Active listening
Mental health services
Patients Rights
Patient Adovcacy
Medical Team Collaboration
Quality assurance
Medical terminology
Staff Scheduling for Nursing Staff
Motivational Interviewing
Work Preference
Work Type
Full TimeContract WorkLocation Preference
RemoteHybridTimeline
Peer Support Specialist
Allen's Counseling
06.2025 - Current
Behavioral Residential Monitor
UCAN/Delta T Group Contract
08.2023 - 03.2025
Travel CNA/Medication Aide Temp
Lantis LLC-River Ridge
12.2022 - 06.2023
Travel CNA
TJ Nurse Staffing
08.2022 - 12.2022
Travel CNA/Certified Medication Aide Contract
Iterm Medical Staffing- South Dakota
08.2021 - 08.2022
Crisis Care CNA- Covid
Care Adovcate Medical Staffing
09.2020 - 06.2021
Certified Peer Support Specialist
New Hope School of Consuling
CNA
Great Paragon Nursing School
Certified Ekg Tech - Ekg Technician
Chicago Medical Career College
High School Diploma -
Wells High School