Veronica Taylor
Schenectady,NY
Summary
Highly motivated CFSS1 with a proven track record of assisting and supporting program managers in coordinating and implementing various activities. I am skilled in developing and maintaining program documentation, conducting research, and providing administrative support. I am seeking a challenging position where I can utilize my excellent organizational and communication skills.
Overview
11
11
years of professional experience
Work History
Children & Family Services Specialist 1
NYS Office of Children and Family Services
04.2024 - Current
- Collaborate with HIV coordinator to develop training materials and brochures for youth health education.
- Purchase medical and office supplies, for both home office and all 10 facilities, by following NYS purchasing guidelines.
- Collaborate with Contract Specialist in temp staffing process for facility medical units. Consists of creating purchase requisitions, tracking RFQ date, funding, contract forms, and purchase order change notices..
- Resolve vendor and facility issues promptly to ensure uninterrupted operations.
- Review and prepare incoming medical bills for accurate payments, coordinating with medical offices for corrections.
- Maintain youth medical services outside facilities through effective communication with medical providers.
- Assist clinical staff in organizing data, creating tracking reports, and revising existing documentation.
- Developed trackers and forms to support clinical operations and reporting accuracy.
Program Aide
NYS Office of Children and Family Services
08.2022 - 04.2024
- Collaborated with HIV Coordinator to develop and deliver Facility Health trainings and materials, enhancing youth education and health protection.
- Managed ordering, separation, and shipping of medical supplies from grants to 9 facilities, ensuring timely access to necessary resources.
- Coordinated communication with vendors and facilities to promptly address and resolve issues, facilitating smooth operations.
- Ensured timely payment processing by verifying and logging EKG reports.
- Review TEA time sheets and invoices for payment, create receipts in SFS, and review payment information. Research outstanding or missing timesheets or payment.
- Review and prepare incoming Medical Bills for payment.
- Followed up on RFQ extensions and updated purchase order lines to maintain funding compliance.
- Created and maintained excel sheets for reports to be entered and tracked for all 9 facilities.
- Maintained inventory of office supplies for home office to facilitate smooth workflow.
Business Service Center Rep 1
NYS Office of General Services
06.2019 - 08.2022
- Accurately verified and processed invoices for over 60 agencies through the Statewide Financial System and FileNet.
- Developed and updated Excel templates with macros to streamline unit workflow processes.
- Designed and updated SFS queries to enhance efficiency of daily work processes.
- Created and maintain standard work and job aids for processing the unit’s work.
- Structured and organized unit workflow processes to improve handling of e-invoices and related projects.
- Communicated constantly with vendors and agencies where needed and solve issues in a timely manner.
Office Assistant 2
NYS Office of General Services
02.2017 - 08.2019
- Accurately verified and processed invoices for over 60 agencies through the Statewide Financial System and FileNet.
- Developed and refined excel templates with macros, streamlining unit workflow processes.
- Prepared and conducted training on unit workflow processes for new staff, enhancing onboarding experience.
- Created and updated SFS queries to optimize daily work processes.
Office Assistant 1
NYS Office of General Services
08.2015 - 02.2017
- Accurately verified and processed invoices for over 60 agencies through the Statewide Financial System and FileNet.
- Developed and updated Excel templates with macros, streamlining workflow processes for the unit.
- Created and maintained standard work documents and job aids, enhancing clarity in processing unit workflows.
- Prepared and delivered training on unit workflow processes for new staff, ensuring effective onboarding.
- Created and updated SFS queries for daily work processes.
Education
Associate in applied science - Business Marketing
Hudson Valley Communication College
Troy, NY12-2013
High School Diploma -
Laramie Senior High School
Laramie, WYSkills
- Statewide Financial System (SFS)
- Invoice processing
- Medical supply management
- Vendor management
- Process improvement
- MS Excel/Macros/Access
- MS Word, Outlook, PowerPoint
Certificates Awards
- 12/2022, Completed the Lean Promoter Program
- 12/2021, Certificate of Recognition for streamlining processes with Excel Macro's
- 12/2020, Service Award for Customer Focus and commitment
- 12/2016, BSC Directors Recognition Award
- 12/2014, Outstanding Customer Service Award
- 12/2015, Outstanding Customer Service Award
Timeline
Children & Family Services Specialist 1
NYS Office of Children and Family Services
04.2024 - Current
Program Aide
NYS Office of Children and Family Services
08.2022 - 04.2024
Business Service Center Rep 1
NYS Office of General Services
06.2019 - 08.2022
Office Assistant 2
NYS Office of General Services
02.2017 - 08.2019
Office Assistant 1
NYS Office of General Services
08.2015 - 02.2017
Associate in applied science - Business Marketing
Hudson Valley Communication College
High School Diploma -
Laramie Senior High School