Veronica Timms
San Leandro,CA
Summary
Veronica is a hairstylist that has product knowledge by working as a sells associate at Sally Beauty in San Leandro,Ca.She also taught at International Schools of Cosmetology in San Francisco and Oakland,Ca.Veronica has experience working at Beauty salons , Beauty schools and Beauty supply stores.
Overview
28
28
years of professional experience
Work History
Cosmetologist
Freelance Hairstylist
03.1998 - Current
- Executed precise haircuts and styles tailored to individual client preferences and trends.
- Consulted with clients to determine their needs, recommending suitable products and services.
- Utilized advanced coloring methods to achieve desired hair tones while maintaining hair health.
- Developed and implemented sanitation practices in accordance with industry standards to ensure client safety.
- Maintained accurate records of client preferences and service history to ensure personalized experiences.
- Conducted thorough scalp and hair assessments to identify treatment needs and product recommendations.
- Collaborated with fellow stylists to share techniques and enhance overall service quality.
- Managed inventory by tracking product usage and reordering supplies as needed to prevent shortages.
- Adapted to varying client demands by adjusting schedules and service offerings accordingly.
- Promoted retail products during consultations, resulting in increased sales and client satisfaction.
- Researched and stayed updated on industry trends to provide clients with the latest styles and services.
- Created a welcoming environment through effective communication and attentive client care.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
- Processed payments, entering sales in register for prompt customer service.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
- Educated clients on proper hair care techniques to promote healthier hair between appointments.
- Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
- Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Utilized social media platforms effectively for promoting the salon''s services which led to increased foot traffic into the establishment.
- Contributed to salon's social media marketing, creating engaging content that showcased services and attracted followers.
Education
High School Diploma - Artist Development
Castlemont High School
Oakland, CA06.1989
Skills
- Social skills
- Clear and friendly communication
- Active listening
- Licensed cosmetologist
Timeline
Cosmetologist
Freelance Hairstylist
03.1998 - Current
High School Diploma - Artist Development
Castlemont High School