Veronica Wiggins

• Verify members eligibility for benefits
• Review claims/invoices for compliance to plan guidelines
• Enter claims/invoices into system for payment
• Answer members questions regarding benefits

• Initiated new unemployment claims.
• Filed claimant weekly claims.
• Answered claimant questions.

• Reviewed client bank information for accuracy.
• Entered client information in bank systems
• Approved wire transfers/signed checks
• Disbursed funds per team instructions
• Verified client wire information.
• Prepared daily electronic check deposits.

Operations Compliance Assistant

• Reviewed bank error reports and reconciled accounts.
• Compiled departmental reports.
• Processed stop payment requests.
• Reviewed notary submission packages for approval.
• Performed departmental audits.
• Operations Compliance Assistant

Wire Services Coordinator

• Notified teams of incoming wires.
• Input outgoing wire information into bank systems.
• Approved wire transfers/signed checks
• Distributed funds per team instructions.
• Obtained reconveyance documents.

• Greeted residents and guests into the community.
• Monitored resident emergency/assistance switchboard.
• Processed building maintenance work orders.
• Insured resident and building security.
• Billed hair salon and maintenance receipts.

• Processed online order sales.
• Researched spa cover manufacturer specs.
• Corresponded with clients regarding selection of correct cover templates.
• Maintained template database.
• Prepared and audited daily/monthly ledgers.

• Processed phone and internet orders. Light filing duties.
• Referred orders to the nearest filling florist.
• Maintained customer database.