Veronica Wright-Wallace
Tahlequah,OK
Summary
Operations representative with extensive experience in Data Entry, specializing in document compliance and data analysis. Proven ability to optimize workflows and enhance operational efficiency through strong problem-solving and critical thinking skills. Maintains high accuracy in data entry while ensuring provider eligibility. Delivers consistent results in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Provide Operations Representative/Credentialing Enrollment Specialist (DentaQuest)
Provalus
Tahlequah, OK
01.2024 - Current
- Data Entry Specialist for Provider Operations
- Verify requirements are met before entering information into the system.
- Ensured high accuracy in data entry with minimal errors through careful review.
- Verified educational and malpractice information through NPDB and CAQH to ensure provider eligibility.
- Receive and process incoming requests.
- Collaborated with team members on projects and independently met deadlines to ensure timely completion.
- Maintained dental providers' documents and records to ensure compliance with industry standards.
- Provider outreach for missing documentation.
Cocktail Waitress/ Production Cook
Cherokee Casino
West Siloam Springs, OK
03.2020 - 11.2022
- Executed meal preparation efficiently during busy hours to enhance customer satisfaction.
- Preserved food integrity and flavor while ensuring proficient preparation speed.
- Maintained food regulation as per states food handler guidelines
- Proficient in multitasking and maintaining accurate logs
- Maintained casino floor in designated serving area.
- Adhered to Liquor Laws when serving patrons.
- Memorized prices and maintained a perfect bank when bartending.
- Critical thinking skills when de-escalating situations with patrons.
- Trained in incoming waitresses on procedures and area codes.
Sandwich artist/Team Lead
Subway
Fredonia, KS
07.2017 - 07.2019
- Led training for new staff, ensuring smooth onboarding and integration into team
- Managed inventory and order processes to maintain stock levels and meet customer demand
- Utilized Point-of-sale (POS) systems to streamline transaction processes.
- Compiled and organized reports for Manager to ensure clarity and accuracy.
- Budget management to keep spending within company guidelines.
- Monitored labor limits to optimize team productivity and adherence to schedules.
Education
Biological Science -
Arizona State University
online04-2026
Medical Assistant License/Coding -
Herzing University
online05-2023
MicroBiology - Biology Labs and Gen Ed classes
Minnesota State University
Mankato05-2021
High School Diploma -
Siloam Spring High School
Siloam Springs, AR05-2020
Skills
- Document compliance
- Customer data confidentiality
- Project management
- Operational efficiency
- Data analysis
- Excel proficiency
- Microsoft Office applications
- Time management
- Risk management
- Workflow optimization
- Team collaboration
- Cross-functional communication
- Adaptability
- Problem-solving
- Critical thinking
- Organization skills
Timeline
Provide Operations Representative/Credentialing Enrollment Specialist (DentaQuest)
Provalus
01.2024 - Current
Cocktail Waitress/ Production Cook
Cherokee Casino
03.2020 - 11.2022
Sandwich artist/Team Lead
Subway
07.2017 - 07.2019
Biological Science -
Arizona State University
Medical Assistant License/Coding -
Herzing University
MicroBiology - Biology Labs and Gen Ed classes
Minnesota State University
High School Diploma -
Siloam Spring High School