Summary
Overview
Work History
Education
Skills
Timeline
Generic

Veronica I. Acosta Ruiz

Federal Agent
Brownsville,TX

Summary

Motivated and detail oriented Deportation Officer dedicated to upholding laws and regulations while ensuring the safety and welfare of detainees and staff. Organized and diligent individual with solid history of achievement in conflict resolution and leadership.

Overview

6
6
years of professional experience
5
5
years of post-secondary education
2
2
Languages

Work History

Deportation Officer

Department Of Homeland Security
9 2021 - Current
  • GL-1801/ GS- 11 (9/10/2023- Present)
  • Gl-1801/ GS-9 (09/11/2022-09/09/2023)
  • GL-1801/ GS- 7 (09/12/2021-09/10/2022)


  • Managed deportation cases from initiation to resolution, including coordinating with legal counsel, conducting investigations , and preparing documentation.
  • Assist with preparing investigative reports in sufficient detail and accuracy to support possible prosecution and/or administrative action.
  • Review cases under docket control within specified time constraints.
  • Determine and initiate appropriate actions in
    accordance with law, regulations, operating instructions, service policy and management's priorities.
  • Gathered, organized and evaluated data to make accurate assessments of current operations.
  • Supported compliance efforts by reviewing company policies and procedures with applicable standards and guidelines.
  • Conduct facility background checks for visitors and contract employees seeking entrance to ICE detention center.
  • Assist facility director (AFOD) with taskings from Harlingen Field Office regarding compliance unit.
  • Wrote and presented reports outlining findings and recommendations from compliance audits.
  • Perform law enforcement support duties such as taking fingerprints and photographs.
  • Conduct routine interviews to respond to variety of immigration inquiries and complaints.
  • Initiate both criminal and civil prosecutions and deport aliens to foreign countries as well as performing various aspects of custodial operations related to civil immigration enforcement.
  • Full time: 40 hours per week
  • Supervisor: Gilbert Cardona 956-451-8879

Senior Resident Supervisor

Corecivic
07.2019 - 09.2021
  • Provided direct supervision of Intake department staff members.
  • Managed facility count and housing assignment of all incoming traffic.
  • Provided training, orientation, and guidance to all team members.
  • Wrote, edited, and proofread all requested daily reports.
  • Responsible of inventory control of supplies of intake department.
  • Encouraged staff members to perform duties consistent with facility policies and procedures.
  • Full time: 40 hours per week

Resident Supervisor

Corecivic
10.2018 - 07.2019
  • Performed routine duties in accordance with established policies, regulations, and procedures to maintain order and provide for security, care and direct supervision of residents.
  • Worked in challenging positions like Central Control, Booking and Medical transports.
  • Monitored residents wellbeing and ensured that they remain in authorized areas.
  • Watched for irregular or unusual conditions that may create security concerns or safety hazards.
  • Conducted resident transports or escorts inside and outside of facility.
  • Prepared reports on accidents, incidents, and suspicious activities.
  • Performed general administrative duties such as photocopying, faxing, filing and typing.
  • Full time: 40 hours per week

Education

Bachelor of Science - Biology

Interamerican University of Puerto Rico
San German, Puerto Rico
08.2013 - 05.2018

Skills

    Report writing

    Government policy regulations

    Policy analysis

    Document review

    Investigations skills

    Report preparation

Timeline

Senior Resident Supervisor

Corecivic
07.2019 - 09.2021

Resident Supervisor

Corecivic
10.2018 - 07.2019

Bachelor of Science - Biology

Interamerican University of Puerto Rico
08.2013 - 05.2018

Deportation Officer

Department Of Homeland Security
9 2021 - Current
Veronica I. Acosta RuizFederal Agent