Veronika Bondareva
Forest Hills,USA
Summary
Well-qualified professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Global Real Estate Advisor
Terrace Sotheby's International Realty
10.2023 - Current
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Advertised client properties through websites, social media, and real estate guides.
- Increased client portfolio by strategically networking at industry events and maintaining strong relationships with existing clients.
- Fostered strong relationships with local businesses and service providers, enhancing overall client experience.
- Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads.
- Leveraged strong analytical skills to evaluate financial statements and assess the viability of potential investments for clients.
Senior Flight Attendant
AEROFLOT RUSSIAN AIRLINES
10.2015 - 08.2023
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
- Managed inventory control on aircrafts, tracking supplies accurately to avoid shortages or overstocking issues during long-haul flights.
- Achieved high levels of customer satisfaction ratings consistently through proactive problem-solving approach in addressing passenger concerns.
- Assisted in maintaining on-time departure rates through efficient pre-boarding preparation and coordination with ground crew.
- Conducted comprehensive emergency training sessions for fellow crew members to ensure preparedness during critical situations.
- Facilitated seamless customs clearance for international travelers through accurate completion of required documentation.
- Collaborated with pilots and cabin crew members, ensuring effective communication and seamless operation of all flights.
- Improved team efficiency by mentoring junior flight attendants, sharing best practices, and fostering a collaborative work environment.
- Assisted with special projects for airline management, contributing valuable insights and suggestions for process improvements..
Logistics Specialist
The Ayak The Group of Companies
06.2015 - 08.2015
- During my undergraduate studies, I completed an internship in the Logistics Department as part of the process of working on my final project.
- Assisted in managing inventory levels to optimize stock levels and reduce excess
- Analyzed data with a help of my mentor to identify areas for process improvement
- Collaborated with cross-functional teams (branches across all Russia) to support seamless logistics operations
- Executed daily tasks related to order processing, tracking shipments, and resolving logistical issues
- Adapted quickly to dynamic work environments, demonstrating flexibility and problem-solving skills
- Coordinated incoming and outgoing shipments to maintain schedules.
- Tracked supply, equipment and product inventory quantities to maintain necessary levels.
- Managed inventory levels for optimal cost savings and minimal stockouts.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Oversaw complex projects for senior leaders by ensuring timely and cost-effective delivery.
- Maintained compliance with all relevant regulations, ensuring safe transportation of goods while avoiding costly fines or penalties due to non-compliance issues.
- Coordinated with freight forwarder to provide vendor shipping details and obtain shipping updates.
- Developed strong relationships with carriers to secure competitive rates and improve delivery times.
Sales Representative
Avon
05.2010 - 06.2011
- While studying at school, I gained valuable experience as a sales representative at Avon, developing strong communication and customer service skills
- Expanded customer base through cold calling, networking, and relationship building.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Generated additional sales opportunities with upselling and cross-selling techniques.
Education
Licensed Real Estate Professional - Real Estate
Real EstateU
07.2023
Certification in Senior Flight Attendant -
Aeroflot - Russian Airlines
10.2016
Bachelor's degree in Logistics Management -
Moscow State Technical University of Civil Aviation
Moscow, ID07.2016
Skills
- Communication skills
- Logistics management
- Microsoft Office (Word, Excel, Powerpoint)
- Multitasking
- Organizational skills
- Sales negotiation
- Bilingual - fluent in English and Russian
- Cost Estimation
- Investment strategies
- Commercial Real Estate
- Excellent teamwork
- Client-oriented
- Inventory counting
- Import/export requirements knowledge
- Shipment Receiving
- International Logistics
- Shipment coordinating
- Transportation Planning
- Freight Forwarding
- Documentation skills
- Order Preparation
- Inspecting goods
- Carrier negotiation
- Inventory documentation
- Tracking inventory levels and orders
- Coordinating transportation
Certification
- Cabin Crew Certification
- Real Estate License
Timeline
Global Real Estate Advisor
Terrace Sotheby's International Realty
10.2023 - Current
Senior Flight Attendant
AEROFLOT RUSSIAN AIRLINES
10.2015 - 08.2023
Logistics Specialist
The Ayak The Group of Companies
06.2015 - 08.2015
Sales Representative
Avon
05.2010 - 06.2011
Licensed Real Estate Professional - Real Estate
Real EstateU
Certification in Senior Flight Attendant -
Aeroflot - Russian Airlines
Bachelor's degree in Logistics Management -
Moscow State Technical University of Civil Aviation
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