James Colburn
Del Mar,CA
Summary
Optimistic, structured, and outgoing professional has 20+ years of experience, extensive experience in developing and directing various Real Estate Operations; possesses hands-on experience combined with a unique approach to marketing and has created a solid track record of delivering the support strategies that companies need to succeed. Extremely competent professional maintains proven expertise in designing and overseeing numerous business development and sales initiatives, community awareness programs to increase revenue, and drive market growth. Exceptional planning, prioritizing and goal-setting skills to achieve optimal outcome to create, implement and document efficient methods of operations. Directed 4th largest regional real estate franchise with 110 offices on the West Coast. Versatile candidate also demonstrates a verifiable record of success in collaborating closely with team members on development of appropriate services and divisional strategies to meet goals, managing databases and motivating staff to optimal performance levels; excels in franchise turnaround and reinvention of real estate business practices. Establishes rapport and confidence while building strong and long-lasting relationships with a diverse group of individuals.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Global Real Estate Advisor
Coldwell Banker Realty
06.2024 - Current
- Collaborated with a team of professionals, including mortgage brokers and attorneys, to streamline the transaction process for clients.
- Enhanced property appeal through strategic staging techniques, leading to faster sales at optimal prices.
- Provided exceptional customer service to maintain a high level of client satisfaction and generate referrals.
- Mentored junior agents on best practices for success in the competitive real estate industry.
Sr. Regional Sales Director
Pacific Sotheby’s International Realty
12.2021 - 03.2024
- Operation responsibility of multi-billion dollar sales volume in San Diego county
- Direct retention support for 300+ San Diego agents
- Source, interview and recruit top agent recruits across the county
- Coaching and training lead for 600 agent team
- P/L responsibility for the profitability of multi-office locations
- Staff lead for office administrators across San Diego
- Deal doctor resource for agent transactions
- Enhanced internal communication channels between the sales team and other departments for smoother collaboration on shared objectives.
- Managed budget allocation effectively, optimizing resources for maximum return on investment in marketing initiatives.
- Implemented a comprehensive sales training program, equipping team members with the necessary skills to excel in their roles and drive revenue growth.
- Spearheaded successful product launches by coordinating efforts across departments and leveraging targeted promotional campaigns.
- Collaborated with cross-functional teams to develop innovative solutions that enhanced the overall customer experience.
- Streamlined sales processes for improved efficiency, resulting in higher productivity levels within the team.
- Aligned sales direction with corporate goals, implementing action plans that delivered tangible results at the regional level.
- Analyzed market trends to inform strategic decision-making, ensuring competitive advantage for the organization.
- Increased customer retention rates by delivering exceptional service and addressing client concerns proactively.
- Assessed competitor strategies to identify potential gaps in the market, capitalizing on untapped opportunities for growth.
- Provided hands-on support during contract negotiations with major clients, securing advantageous deals that contributed significantly to company revenue streams.
- Conducted regular performance reviews of sales team members, setting clear expectations and driving continuous improvement.
Chief Growth Officer
Windermere Homes and Estates
03.2021 - 12.2021
- Implemented data-driven decision-making processes to optimize marketing strategies, leading to improved customer acquisition rates.
- Coordinated mergers and acquisitions efforts to accelerate company growth while maintaining a stable organizational culture.
- Launched new products into the market successfully, driving increased sales and brand recognition.
- Secured multiple rounds of external funding from investors to fuel continued business expansion and growth.
- Spearheaded global expansion initiatives by establishing international offices and partnerships, broadening the company''s reach and influence.
- Analyzed complex financial data to forecast future growth projections accurately, enabling proactive adjustments to strategic plans as needed.
- Cultivated a high-performance team culture through targeted talent development programs, improving employee engagement levels and productivity.
- Streamlined internal operations by implementing innovative process improvements, reducing overhead costs and increasing efficiency.
- Directed technological improvements, reducing waste and business bottlenecks.
- Founded performance- and merit-based evaluation system to assess staff performance.
Sr. Franchise Management Consultant
John L. Scott Real Estate Affiliates Head Quarters
11.2014 - 03.2021
- Maintained direct brand relationship and connection between independent franchise ownership and their agent/brokers as franchise outreach single point of contact for 80 offices in the 4 state region (WA, OR, CA, ID).
- Spearheaded best practice development, resulting in broker and agent engagement in the system, tools and services of the franchise; acted as direct liaison consultant for the independent franchisees and the broker/agents for John. L. Scott Real Estate.
- Business development coach and consultant to all franchise owners on best practices, profitability and recruitment.
- Operational oversight for the franchise organization
- Sales and Marketing training on emerging trends, technology and business development throughout the John L. Scott Network. Industry Speaker, marketing and promotions.
- Conducted data-driven analyses to identify areas of opportunity for cost reduction and efficiency gains.
- Advised clients on risk management strategies, mitigating potential threats to their businesses'' stability.
- Enhanced client satisfaction by providing exceptional customer service and timely project completion.
- Developed strong relationships with key stakeholders at all organizational levels, fostering collaboration across departments.
- Improved product development process by incorporating design for Six Sigma.
- Evaluated market trends and competitor analysis, informing strategic decision-making for clients.
- Evaluated diverse organizational systems to identify workflow, communication, and resource utilization issues.
- Delivered tailored solutions for clients in various industries, addressing unique challenges and needs.
- Implemented technology solutions that streamlined processes, improved efficiency, and reduced costs for clients.
- Streamlined client operations by implementing process improvements and organizational restructuring.
Managing Broker & Residential Real Estate Agent
Windermere Real Estate, Kirkland WA
03.2011 - 11.2014
- Top performing real estate agent on the Eastside of the Seattle metropolitan area (120 real estate sides annually).
- Agent/Broker business development coach.
Managing Broker/Office Manager & Residential Real Estate Agent
John L. Scott, Mill Creek WA
06.2009 - 03.2011
- Lead an ongoing successful real estate brokerage and managed overall business operations including recruitment.
- Developed effective marketing plans and techniques resulting in numerous closed sales in residential areas for Snohomish, King & Island county regions.
- Maintained relationships to meet revenue objectives and long term strategic targets; conceptualized and suggested effective procedures to improve marketability; played integral role as relocation affiliate and worked alongside the Leading Real Estate Companies of the World model.
Real Estate Broker, Manager, Mentor/Coach
Windermere Real Estate, Mill Creek WA
12.1999 - 06.2009
- Directed development of branch property management department; oversaw all requirements including trust account management and economic forecasting; gained vast experience in leasing, building acquisition and land development within the commercial real estate markets.
- Established business growth strategies for business plan development, marketing and boosted New Construction focus; managed multiple plats, builders and branding; handled marketing campaigns, and website deployment; built strong working relationships with builders and developers.
Executive Director of Sales and Marketing
YMCA of Greater Seattle
04.1993 - 12.1999
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
- Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
- Forge strong relationships with board members, providing regular updates on organizational progress and soliciting their expertise when needed.
Education
Masters - Social Psychology
Northwest University
Kirkland, WA01.2014
Bachelor of Science - Management & Marketing
University of Oregon
Eugene, OR01.1993
Skills
- 4 State Franchise Business Development and Consulting (80 offices)
- CCIM Institute
- Ninja Selling
- Microsoft Office Suite
- Site selection
- Sales negotiation
- Construction management
- Land development
- Real estate law
- Economic forecasting
- Strong organizational skills
- Works well independently
- Client management
- Negotiation expertise
- Digital marketing
- California National Association of Realtors
- Social media marketing
- Business consultant
- Real estate development
Certification
- Relocation Specialist, 2003 - Present
- Obtained Managing Broker License, 1999
- Member, National Association of Realtors, 1999 – Present
- CCIM Certified Commercial Investment Member
Notable Highlights
- Chairman of the Board, Family Lines
- Volunteer, Community Dinners
- Volunteer, Corporate Sponsorship Fundraising Director, Washington CASH
Timeline
Global Real Estate Advisor
Coldwell Banker Realty
06.2024 - Current
Sr. Regional Sales Director
Pacific Sotheby’s International Realty
12.2021 - 03.2024
Chief Growth Officer
Windermere Homes and Estates
03.2021 - 12.2021
Sr. Franchise Management Consultant
John L. Scott Real Estate Affiliates Head Quarters
11.2014 - 03.2021
Managing Broker & Residential Real Estate Agent
Windermere Real Estate, Kirkland WA
03.2011 - 11.2014
Managing Broker/Office Manager & Residential Real Estate Agent
John L. Scott, Mill Creek WA
06.2009 - 03.2011
Real Estate Broker, Manager, Mentor/Coach
Windermere Real Estate, Mill Creek WA
12.1999 - 06.2009
Executive Director of Sales and Marketing
YMCA of Greater Seattle
04.1993 - 12.1999
Bachelor of Science - Management & Marketing
University of Oregon
Masters - Social Psychology
Northwest University
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