Veronika Brien
San Diego,CA
Summary
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Dependable and friendly individual poised to consistently exceed performance standards.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Team Member
Target
San Diego, CA
07.2023 - 06.2026
- Assisted customers with product inquiries and locating items in store.
- Set up and maintained merchandise displays and ensured products were well-stocked.
- Rotated through series of different stations based on team needs.
- Participated in inventory counts and organized stockroom areas effectively.
- Operated cash register and processed customer transactions efficiently.
Brand Ambassador
Forever 21
El Cajon, CA
04.2022 - 11.2022
- Promoted positive company image through superior customer service experiences.
- Arranged and stocked new merchandise following placement directions.
- Trained new team members in cash register operation, stock procedures and customer services.
- Answered phones to help customers and resolve basic concerns.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Supported management team to facilitate task completion and meet performance goals.
- Answered customer questions and provided store information.
- Performed register sales transactions quickly and accurately to comply with established cash control procedures and customer service guidelines.
Merchandise Associate
HomeGoods, TJX Companies
Temecula, CA
08.2021 - 02.2022
- Operated cash register, collected payments, and provided accurate change.
- Helped customers find specific products, answered questions and offered product advice.
- Answered incoming telephone calls to provide store, products, and services information.
- Greeted store customers, offered assistance and thanked each for patronage.
- Moved merchandise to retail areas and added new products to shelves, racks and bins in neat and well-presented fashion.
Education
High School Diploma -
Patrick Henry High School
San Diego, CA06.2023
Skills
- Time Management
- Merchandising
- Customer Service
- Problem-Solving
- POS System Operation
- Policy and Procedure Adherence
- Upselling Techniques
- Cash Handling Accuracy
- Display Setup
- Store Opening and Closing
- Listening Skills
- Sales Expertise
- Team Player Mentality
- Reliable and Punctual
- Customer- and Service-Oriented
Accomplishments
Applied 20 individuals for store credit cards in short period of time.
Certification
CPR certified
Timeline
Team Member
Target
07.2023 - 06.2026
Brand Ambassador
Forever 21
04.2022 - 11.2022
Merchandise Associate
HomeGoods, TJX Companies
08.2021 - 02.2022
High School Diploma -
Patrick Henry High School