Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Veronika Jones

Des Moines

Summary

Detail-oriented professional with experience in retail sales and order fulfillment. Known for exceptional time management and adaptability, consistently delivering top-notch customer service while maintaining organized displays and efficient transaction processing.

Overview

5
5
years of professional experience

Work History

Front End Sales Assistant

POOLCORP
Des Moines
05.2023 - Current
  • Maintained organized displays to enhance product visibility and accessibility.
  • Operated point-of-sale systems for efficient transaction processing.
  • Collaborated with team members to ensure smooth store operations daily.
  • Provided exceptional customer service to enhance shopping experiences.
  • Handled merchandise returns and exchanges in accordance with store policies.
  • Greeted customers and provided exceptional customer service.
  • Ensured that displays were attractive and inviting to customers.
  • Completed special orders for customers by researching available products online or in catalogs.
  • Participated in training sessions related to job duties or customer service techniques.
  • Answered customer inquiries regarding merchandise availability, product information, pricing.
  • Assisted with store merchandising activities including setting up displays, arranging fixtures and creating signage.
  • Developed knowledge of current promotions and policies regarding accepted payment methods, so they could properly answer questions from customers.
  • Attended monthly team meetings to discuss store performance goals and objectives.

Order Filler

Tractor Supply Distribution Center
Waverly
05.2022 - 08.2025
  • Filled customer orders accurately and efficiently in a fast-paced environment.
  • Collaborated with team members to streamline order fulfillment processes.
  • Packaged items securely for shipping to ensure safe delivery to stores.
  • Followed safety protocols to maintain a clean and organized workspace.
  • Collaborated with team members to achieve daily goals set by management.
  • Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.

Front End Sales Associate

POOLCORP
Omaha
08.2022 - 03.2023

Most of my responsibilities at the Omaha branch were the same; I did everything listed for this position above, and these as well.

  • Followed safety protocols while handling hazardous materials such as cleaning supplies.
  • Monitored inventory levels to ensure adequate stock is available at all times.
  • Restocked shelves with new products as needed.

Direct Support Professional

The community Supports Network
Council Bluffs
02.2022 - 05.2022
  • Assisted individuals with daily living activities and personal care.
  • Supported clients in community integration and social engagement activities.
  • Maintained accurate documentation of client progress and incidents.
  • Collaborated with team members to develop personalized care plans.
  • Facilitated communication between clients and family members or guardians.
  • Monitored client safety and well-being during all activities.
  • Implemented behavior management techniques to promote positive interactions.
  • Attended training sessions to enhance skills in direct support practices.
  • Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
  • Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
  • Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
  • Followed care plan and directions to administer medications.
  • Assisted individuals in learning and developing new skills.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Used approved crisis intervention techniques in emergency situations.
  • Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.

Direct Support Professional

WESCO
Denison
11.2020 - 12.2021
  • My responsibilities were the same here as listed in the position above.
  • I also filled a 48hr shift every other weekend, while filling shifts during the week

Education

High School Diploma -

Lakeview Fort Oglethorpe High School
Fort Oglethorpe, GA
06-2030

Skills

  • Customer service
  • Team collaboration
  • Time management
  • Attention to detail
  • Goal oriented
  • Order fulfillment
  • Inventory monitoring
  • Written and oral communication skills
  • Contact follow-up
  • Inventory control procedures

Affiliations

Once a month, or if he needs more help, I bartend for a friend who ones a small club. I love getting to interact with everyone who comes. I mostly get people drinks or food from the back/ wam up food.

I work out 3-4 days a week, I enjoy the community at the gym and how fulling it is to take my health into my own hands.

References

References available upon request.

Timeline

Front End Sales Assistant

POOLCORP
05.2023 - Current

Front End Sales Associate

POOLCORP
08.2022 - 03.2023

Order Filler

Tractor Supply Distribution Center
05.2022 - 08.2025

Direct Support Professional

The community Supports Network
02.2022 - 05.2022

Direct Support Professional

WESCO
11.2020 - 12.2021

High School Diploma -

Lakeview Fort Oglethorpe High School
Veronika Jones