Dynamic Admissions and Customer Service Leader with 10+ years of experience driving enrollment growth, managing high-volume teams, and delivering exceptional service in fast-paced environments. Strong background in admissions advising, collections, logistics operations, and cross-functional coordination. Proven ability to exceed performance metrics, streamline processes, and build strong relationships with students, clients, and community partners. Skilled in Salesforce, compliance documentation, team leadership, and high-pressure decision-making.