Vershon A. Allen
Ferris,TX
Summary
Licensed professional (LMSW) with strong background in social work, delivering impactful client support and case management. Focused on team collaboration and achieving positive outcomes. Reliable, adaptable, and skilled in crisis intervention and therapeutic techniques.
Overview
12
12
years of professional experience
Work History
Assessment QMHP/Care Coordinator
Metrocare Services
06.2025 - Current
- Coordinate care plans with multidisciplinary teams to enhance patient outcomes.
- Facilitate communication between patients, families, and healthcare providers to ensure continuity of care.
- Assess patient needs and connect them with appropriate resources to ensure optimal health outcomes.
- Manage client intake processes, gathering essential information to facilitate timely service delivery.
- Assist clients in accessing resources and navigating healthcare systems effectively.
PASRR Care Coordinator
Metrocare Services
06.2024 - 06.2025
- Performed routine case management, skills training, medication training and support, psychosocial rehabilitation services based in trauma informed and person driven care model.
- Provided overall service coordination, referral, linkage, and advocacy to individuals at nursing facilities.
- Coordinated with internal and external providers to ensure a holistic approach to care that considers all areas of an individual’s life, the individual’s wants and goals and all vital treatment interventions.
- Responsible for initiating and collaboratively completing psychosocial assessments and treatment plans for services to meet the individual’s identified needs.
Director of Social Services
Methodist Transitional Care Center
10.2023 - 06.2024
- Led development and implementation of comprehensive care programs for diverse patient populations.
- Oversaw compliance with state regulations and accreditation standards, ensuring quality care.
- Managed staff development through in-depth trainings, workshops, seminars, and other learning opportunities.
- Referred families to shelters, legal resources, and educational programs.
- Interviewed clients, review records, conduct assessments, or confer with other professionals to evaluate the mental or physical condition of clients or patients.
Parkland Liaison
Metrocare Services
12.2022 - 10.2023
- Facilitated communication between departments to enhance service delivery and resolve client concerns.
- Developed and maintained relationships with community partners to support service outreach initiatives.
- Provided support in case management by ensuring timely access to resources for clients in need.
- Maintained up-to-date knowledge of industry trends, sharing insights with colleagues to drive continuous improvement efforts.
- Solved conflicts and addressed issues that occurred between other entities and business.
Definitive Care Coordinator
Metrocare Services
07.2022 - 12.2022
- Coordinated community-based support services by providing resource navigation, education, and referrals to meet individuals' social and behavioral health needs.
- Connected patients and families with community resources, including housing assistance, and monitored follow-through to ensure services effectively supported recovery and long-term stability.
- Delivered comprehensive care coordination for individuals experiencing mental health challenges, facilitating access to appropriate treatment and support services.
- Linked individuals to medical, behavioral health, and community resources while advocating on their behalf to remove barriers and ensure timely access to needed services.
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
Walk-in Advocate
Remedies Renewing Lives
11.2020 - 06.2022
- Provided compassionate counseling and emotional support to survivors of abuse and their families, helping them navigate trauma, crisis, and recovery.
- Conducted individual and group counseling sessions focused on grief, stress management, abuse recovery, life transitions, and personal growth.
- Advocated for clients by coordinating community resources, crisis intervention services, and support programs to address immediate and long-term needs.
- Developed trusting therapeutic relationships that encouraged clients to process emotions, build resilience, and achieve personal and recovery goals.
- Maintained accurate, timely, and confidential client documentation, including progress notes, treatment records, and state- and federally required case management documentation.
Parent Liaison
Rockford Public Schools
08.2019 - 10.2020
- Consulted with parents, teachers, and other school personnel to determine causes of problems, such as truancy and misbehavior, and to implement solutions.
- Served as liaisons between students, homes, schools, family services, and other contacts to help children who face problems, such as disabilities, abuse, or poverty.
- Assisted the Behavior Interventionist as needed and conducted home visits.
- Organized workshops to educate parents on academic programs and support services.
- Developed strong relationships with parents through consistent communication and active listening, promoting a positive school environment.
Career Management Specialist
Rock Valley College
08.2018 - 06.2019
- Developed career resources, enhancing job search strategies and resume writing skills for diverse clients.
- Facilitated workshops on interview techniques, boosting confidence and preparedness among participants.
- Conducted one-on-one career coaching sessions, tailoring advice to individual client goals and aspirations.
- Implemented assessment tools to evaluate client skills and interests, guiding personalized career paths effectively.
- Assisted in promoting career-related on campus programming.
Program Specialist
Comprehensive Community Solutions
11.2017 - 07.2018
- Coordinated program schedules to ensure timely execution of project deliverables.
- Provided comprehensive support to students enrolled in the YouthBuild program by offering mentoring, and ongoing guidance to help them overcome personal barriers, achieve educational and career goals, and successfully complete program requirements.
- Assisted in developing program documentation to enhance clarity and accessibility for stakeholders.
- Streamlined data collection processes, improving accuracy of program reporting and analysis.
- Analyzed feedback from participants to identify areas for program improvement and effectiveness.
Trainer Coordinator
Grifols-Talecris Plasma Center
06.2017 - 11.2017
- Presented information with a variety of instructional techniques or formats, such as role playing, group discussions, videos, or lectures.
- Conducted training sessions for new employees and ongoing training for current employees.
- Updated all center policies and ensured all employees were following new policies.
- Promoted a positive learning environment through effective communication and motivational techniques.
- Optimized existing training programs to better align with company goals and objectives.
Work Study Coordinator
LYDIA Home Association
07.2016 - 05.2017
- Coordinated career development workshops to enhance job readiness skills among participants.
- Developed resource materials to assist clients in understanding job market trends and opportunities.
- Conducted one-on-one coaching sessions to identify career goals and create actionable plans.
- Collaborated with local employers to establish internship and job placement opportunities for clients.
- Increased student confidence in interviews with tailored mock interview sessions and feedback.
Educational Therapist
LYDIA Home Association
07.2015 - 06.2016
- Provided one-on-one and small-group, individualized interventions to strengthen the underlying causes of learning difficulties.
- Assisted therapy students in becoming competent, confident learners.
- Supported families by providing guidance on educational resources and strategies.
- Facilitated one-on-one and group sessions to enhance students' academic skills.
- Trained staff on effective techniques for supporting students with diverse learning challenges.
Career Coach
LYDIA Home Association
07.2014 - 06.2015
- Provided coaching to participants enrolled in the Elevate GED program.
- Facilitated career readiness classes, provided career counseling to students.
- Assisted participants as they navigated financial aid and college applications.
- Ensured that participants successfully completed class and found employment or enrolled in college or university.
- Conducted assessments to identify client strengths, weaknesses, and career aspirations effectively.
Education
Master of Social Work -
Aurora University
Aurora, ILBachelor of Arts - undefined
Concordia University
Mequon, WISkills
- Exceptional interpersonal skills
- Organizational skills
- Exemplary people management skills
- Exceptional communication skills
- Cross-functional team management
- Mental health assessment
- Staff Development
- Behavioral management
Timeline
Assessment QMHP/Care Coordinator
Metrocare Services
06.2025 - Current
PASRR Care Coordinator
Metrocare Services
06.2024 - 06.2025
Director of Social Services
Methodist Transitional Care Center
10.2023 - 06.2024
Parkland Liaison
Metrocare Services
12.2022 - 10.2023
Definitive Care Coordinator
Metrocare Services
07.2022 - 12.2022
Walk-in Advocate
Remedies Renewing Lives
11.2020 - 06.2022
Parent Liaison
Rockford Public Schools
08.2019 - 10.2020
Career Management Specialist
Rock Valley College
08.2018 - 06.2019
Program Specialist
Comprehensive Community Solutions
11.2017 - 07.2018
Trainer Coordinator
Grifols-Talecris Plasma Center
06.2017 - 11.2017
Work Study Coordinator
LYDIA Home Association
07.2016 - 05.2017
Educational Therapist
LYDIA Home Association
07.2015 - 06.2016
Career Coach
LYDIA Home Association
07.2014 - 06.2015
Bachelor of Arts - undefined
Concordia University
Master of Social Work -
Aurora University