Summary
Overview
Work History
Education
Skills
Timeline
Generic

Versie C White

East Orange,NJ

Summary

Results-oriented Customer Service and Management Professional with over 3 years of experience leading teams in fast-paced environments. Skilled in supervising and motivating employees, driving operational performance, and resolving complex customer issues. Committed to implementing effective solutions that align with organizational objectives while upholding high standards of professionalism and service.

Overview

6
6
years of professional experience

Work History

PT Keyholder

DSW Shoe Warehouse
Livingston, NJ
07.2023 - Current
  • Supervised daily operations to ensure efficient store functionality and high customer service standards.
  • Managed cash register operations, including processing transactions and handling customer inquiries efficiently.
  • Trained new staff on procedures, policies, and customer service techniques to enhance team performance.
  • Monitored inventory levels, organized stockroom, and facilitated timely replenishment of merchandise on sales floor.
  • Conducted regular audits of store presentation, ensuring compliance with brand standards and visual merchandising guidelines.
  • Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.

Lead Toddler Teacher/Assistant Infant Teacher

The Goddard School Of Livingston
Livingston, NJ
09.2022 - 04.2023
  • Mentored new teachers, sharing best practices to enhance instructional effectiveness across the team.
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
  • Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.
  • Utilized diverse instructional strategies to accommodate various learning styles and abilities.

Sales Associate (Women’s Shoes/ Ralph Lauren

Macy’s
Short Hills, NJ
08.2020 - 06.2021
  • Assisted customers with product selections and inquiries, enhancing overall shopping experience.
  • Processed transactions accurately using point-of-sale systems, ensuring efficient checkout procedures.
  • Maintained visual merchandising standards, presenting products attractively to drive sales.
  • Collaborated with team members to achieve daily sales goals, fostering a supportive work environment.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Education

High School Diploma -

Orange High School
Orange, NJ
06.2021

Skills

  • Point-of-sale transactions
  • Customer service
  • Operations oversight
  • Inventory management
  • Scheduling coordination
  • Promotional strategies
  • Team leadership
  • Coaching and mentoring
  • Performance improvement
  • Documentation reporting
  • Customer experience leader
  • Action planning

Timeline

PT Keyholder

DSW Shoe Warehouse
07.2023 - Current

Lead Toddler Teacher/Assistant Infant Teacher

The Goddard School Of Livingston
09.2022 - 04.2023

Sales Associate (Women’s Shoes/ Ralph Lauren

Macy’s
08.2020 - 06.2021

High School Diploma -

Orange High School