Versie M. White
Fort Worth,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Clerical Assistant/Stockroom Clerk
Greenwood Funeral Homes
2023.10 - Current
- Front desk and phone coverage
- Perform data entry and word processing
- Maintain supply room; delivering outgoing mail; retrieving and distributing incoming mail.
Customer Service Representative
Texas Workforce Commission
2022.09 - 2023.06
- Processing UI claims over the phone and data entering information into benefit systems and databases
- Responding to and resolving routine UI inquiries received both through inbound calls, and Online callback forms
- Providing information on unemployment insurance claims provisions, policies, and requirements to claimants and employers.
Manager trainee
Enterprise Rent A Car
2022.05 - 2022.08
- Serve as both the face of Enterprise to customers and partners and the behind-the-scenes operational expert
- Create reservations via computer system
- Recommend which protection plan works best for each person
- Response to incoming calls and emails.
Customer service assistant
Residential Living and Learning
2021.01 - 2021.12
- Answer incoming phone calls
- Respond to emails
- Create Excel/spreadsheets
- Process work orders
- Practice confidentiality.
Education
Bachelor's degree - Public Health
Texas A&M Commerce
Commerce, TX08.2022
Skills
- Critical thinker
- Fluent in call management systems such as Avaya, Microsoft office, Excel & Outlook
- Time management
- Paperwork Processing
- Call Management
- Data Entry
Volunteer Experience
- Enterprise backpack drive w\ MLK Center 2022
- Dawn of Hope Program development intern 2022
- Feeding my starving children Fall 2020
- Dotanted toys fall 2019 Delta Sigma Theta
- Phi Pi Delta Fall 2019
- Women in Leadership (WILL)Fall 2018
Timeline
Clerical Assistant/Stockroom Clerk
Greenwood Funeral Homes
2023.10 - Current
Customer Service Representative
Texas Workforce Commission
2022.09 - 2023.06
Manager trainee
Enterprise Rent A Car
2022.05 - 2022.08
Customer service assistant
Residential Living and Learning
2021.01 - 2021.12
Bachelor's degree - Public Health
Texas A&M Commerce
Similar Profiles
Leola Rachel EllisLeola Rachel Ellis
Receptionist at Greenwood Funeral HomesReceptionist at Greenwood Funeral Homes
Mark AndersonMark Anderson
Multi-Craft Maintenance Technician at A.o. Smith Funeral Homes, Inc. Funeral HomeMulti-Craft Maintenance Technician at A.o. Smith Funeral Homes, Inc. Funeral Home
Scott SietsemaScott Sietsema
Licensed Funeral Director at Surls Funeral Homes And Sietsema Funeral HomeLicensed Funeral Director at Surls Funeral Homes And Sietsema Funeral Home