Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively, unsupervised, and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Asset Protection Opertations TA
Walmart
Mays Landing , NJ
11.2022 - Current
Notified instructors of errors or problems with assignments.
Set up and assisted with audiovisual equipment operation.
Assisted in the development of new processes for handling claims more effectively.
Assessed damages sustained by insureds due to property loss or personal injury.
Inspected returned items to ensure they were in good condition prior to restocking.
Updated records of returned items in computer database or physical filing system.
Conducted daily counts of merchandise stored in backroom areas to verify accuracy of inventory levels.
Reviewed daily sales transactions and analyzed for errors.
Signed for delivered items, unpacked boxes, posted received products into inventory and restocked items properly.
Area Director of Operations| Risk Ambassador
Masis Staffing Solutions
Trenton , NJ
12.2023 - 12.2024
Responsible for three locations: Trenton, Vineland, and Maryland. Supporting service in filling open orders.
Conducted regular meetings with staff to review progress on goals and objectives.
Resolved conflicts between team members by providing constructive feedback.
Identified training needs of staff members based on job roles and responsibilities.
Implemented best practices in areas such as customer service, safety protocols, quality assurance, inventory control, and employee relations.
Analyzed labor market trends in order to develop effective recruiting strategies.
Organized interviews between employers and job seekers.
Provided advice to employers on candidate selection criteria.
Participated in career fairs and other recruiting events.
Analyzed job descriptions and requirements to match the best candidates to positions.
Identified opportunities for improvement in processes related to material handling operations.
Northeast Regional Manager
MVP Staffing
Trenton , NJ
10.2018 - 12.2023
Northeast Regional Manager, May 2023 - Dec. 2023: Responsible for a few locations in North Jersey, Central Jersey, South Jersey, and Maryland.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Delegated work to staff, setting priorities and goals.
Developed and implemented clear policies and procedures across multi-state area.
Maximized branch revenue by optimizing daily operations.
Monitored team progress towards achievement of goals and objectives set forth by executive management.
Organized promotional events to generate interest in products or services offered by the company.
Identified new business opportunities through market research and industry trends.
Promoted to Branch Manager in June. 2020 - May 2023:
Provided guidance and support to team members regarding problem resolution and customer service issues.
Conducted regular performance reviews for all employees in the branch.
Established strong working relationships with external partners such as vendors and suppliers.
Resolved escalated customer complaints in a timely manner.
Planned work schedules to maintain adequate staffing levels.
Promoted to Onsite Manager (Nov. 2018 - Jun. 2020).):
Assisted customers in selecting appropriate products or services.
Coordinated with other departments to ensure smooth operations.
Started as a recruiter in October. 2018 - Nov. In 2018, we would have to recruit people for open job positions to fulfill.
Provided feedback to unsuccessful applicants on the status of their applications.