Vesharyn Brown
Jacksonville
Summary
Dynamic supervisor with extensive experience at Costco Wholesale Corp, excelling in staff management and process improvement. Proven ability to enhance team productivity and customer satisfaction through effective training and conflict resolution. Skilled in strategic planning and attention to detail, driving operational efficiency and fostering a collaborative work environment.
Overview
17
17
years of professional experience
Work History
Supervisor
Costco Wholesale Corp
Jacksonville, FL
03.2022 - Current
- Oversaw daily operations, ensuring optimal productivity and strict adherence to safety standards.
- Guided and developed team members in mastering operational procedures and best practices.
- Oversaw inventory management and orchestrated restocking initiatives to ensure optimal product availability.
- Executed process improvements to optimize workflow efficiency and minimize downtime.
- Executed performance evaluations to deliver constructive feedback and foster team development.
- Addressed customer inquiries and complaints to enhance overall shopping experience.
- Monitored adherence to company policies, health regulations, and safety protocols across all departments.
- Directed daily departmental operations to ensure efficient workflow and timely task completion.
- Exercised strong leadership and problem-solving abilities to enhance team efficiency and streamline workflows.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving concerns.
- Facilitated prompt conflict resolution among team members to foster a harmonious and productive work environment.
- Exemplified commitment to organizational core values through leadership and promotion of a culture of excellence.
- Executed performance evaluations for staff members, pinpointing areas for improvement and facilitating professional development plans.
- Analyzed operational inefficiencies and executed corrective measures to enhance overall effectiveness.
Cashier
Costco Wholesale Corp
Jacksonville, FL
10.2018 - 03.2022
- Executed customer transaction processing with precision and efficiency utilizing point-of-sale systems.
- Facilitated customer support by addressing product inquiries to improve shopping experience.
- Oversaw cash register operations, ensuring accurate and balanced cash drawers at shift conclusion.
- Facilitated collaboration among team members to uphold store cleanliness and organization standards.
- Facilitated training sessions for new staff on cashier procedures and customer service excellence.
- Optimized checkout process to enhance customer experience and reduce wait times.
- Welcomed customers upon store entry and addressed inquiries with urgency.
- Facilitated customer engagement by identifying and addressing individual needs.
- Adapted to flexible scheduling and additional shifts to ensure operational efficiency.
- Managed cash register operations, ensuring accurate processing of cash, check, and credit card transactions.
- Cultivated strong customer relationships to drive repeat business.
- Oversaw cash drawer management, ensuring precise accounting at shift conclusion.
- Assisted customers in completing purchases. Aided in locating items throughout the store. Supported customers in enrolling in reward programs.
- Managed restocking and organization of merchandise in front lanes to enhance customer shopping experience.
- Facilitated customer returns, refunds, and resolution of transaction issues.
- Executed cash drawer audits at shift start and end to ensure financial accuracy.
- Facilitated customer inquiries and delivered exceptional service to enhance overall shopping experience.
- Addressed customer complaints with professionalism, enhancing overall customer relations.
- Managed secure processing of multiple payment methods to ensure accuracy and minimize discrepancies.
- Resolved inquiries regarding store policies and effectively addressed customer concerns.
- Streamlined cash transaction processes to enhance customer satisfaction.
- Enhanced store success by upholding rigorous cleanliness standards throughout facility.
- Guided new employees in mastering cashier duties and best practices to enhance overall staff performance.
- Facilitated collaboration among team members to drive sales targets and uphold store cleanliness and stock levels.
- Embraced new technologies in POS systems, facilitating smooth transitions for staff and customers.
- Facilitated cross-departmental support, demonstrating adaptability in retail settings.
Personal Trainer
American Fitness
Tallahassee, FL
03.2019 - 10.2020
- Designed personalized fitness programs tailored to individual client goals and abilities.
- Demonstrated effective communication skills to motivate clients during training sessions.
- Educated clients on proper exercise techniques and safety protocols to prevent injuries.
- Conducted initial fitness assessments to evaluate client strengths and areas for improvement.
- Monitored client progress, adjusting programs as necessary to ensure goal attainment.
- Developed engaging group fitness classes fostering community and collaboration among participants.
Cashier Assistant
Costco Wholesale Corp
Tallahassee, FL
10.2018 - 11.2019
- Assisted customers with transactions, ensuring prompt and accurate service.
- Operated cash registers, processing payments efficiently and accurately.
- Collaborated with team members to maintain organized checkout areas.
- Assisted in inventory management, ensuring stock levels met demand.
- Ensured compliance with safety and sanitation guidelines during operations.
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
- Worked with other associates to support cashiers and management needs.
- Cleaned and sanitized cashier workstation and scanning area.
- Demonstrated flexibility by working various shifts including weekends, holidays or evenings when required.
- Reduced wait times for customers by quickly processing transactions and maintaining an organized work area.
- Bagged items securely to minimize breakages and reduce losses.
- Removed trash, swept, and mopped floors for professional appearance.
- Assisted with restocking shelves and inventory management to keep the store well-stocked and appealing to customers.
- Provided exceptional customer service, addressing customer inquiries and resolving issues promptly.
Bealls Dept Store
Online Packaging Packer
Tallahassee, FL
02.2016 - 05.2018
- Collaborated with nutritionists to provide holistic health recommendations for clients' lifestyles.
- Maintained up-to-date knowledge of industry trends, certifications, and best practices in personal training.
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
Forklift Operator
Recycling Plant
Tallahassee, FL
04.2015 - 09.2017
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Operated forklift safely to transport materials within plant environment.
- Loaded and unloaded recyclable materials from trucks and storage areas.
- Conducted routine inspections of equipment to ensure operational safety and efficiency.
- Implemented best practices for waste separation, contributing to sustainability goals of plant operations.
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Collaborated with team members to complete tasks quickly and increase overall productivity.
- Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
- Minimized product damage through careful maneuvering and transporting of fragile items.
- Reduced loading times for shipping trucks by efficiently organizing and staging pallets.
- Communicated with floor managers to determine merchandise placement.
- Enhanced workplace safety by diligently inspecting forklifts before each shift and reporting any issues promptly.
Forklift Operator
Chemring Ordnance
Perry, FL
04.2012 - 04.2015
- Collaborated with team members to optimize workflow and reduce delays in processing.
- Assisted in training new operators on safety protocols and equipment handling procedures.
- Maintained accurate inventory records of incoming and outgoing materials using warehouse management system.
- Participated in continuous improvement initiatives to enhance operational efficiency and safety standards.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Transported goods between warehouse locations according to shipment and storage needs.
- Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
- Maintained optimal inventory levels with precise forklift operation and proper storage techniques.
- Ensured timely delivery of products by accurately picking orders from storage areas.
- Supported warehouse staff in meeting tight deadlines by prioritizing tasks based on shipment schedules.
- Maneuvered forklift safely in congested and confined areas using Skill and Technique.
- Conserved warehouse space through efficient stacking and placement of materials according to size, weight, and fragility requirements.
- Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- Inspected equipment for defects and performed repairs or maintenance tasks.
- Expedited order fulfillment with proficient navigation of narrow aisles during the picking process without causing damage or delays.
- Prevented stock discrepancies by performing routine inventory checks using both manual methods and automated systems.
- Streamlined order processing by accurately updating inventory management software.
- Optimized fuel usage and maintenance costs by operating forklifts in economical manner.
- Streamlined inventory management by accurately logging movements of goods.
- Supported continuous operation by performing minor maintenance on forklifts, preventing downtime.
- Collaborated with team members to complete large-scale projects efficiently and effectively.
- Enhanced safety on warehouse floor by conducting daily pre-operation forklift inspections.
- Ensured timely movement of products to designated areas, leading to smoother warehouse operation.
Assembly Line Worker
Chemring Ordnance
Perry, FL
07.2009 - 04.2012
- Assisted in training new employees on safe forklift operation, contributing to a stronger workforce.
- Coordinated with other lift truck drivers and production personnel to process orders efficiently.
- Promoted culture of safety, conducting informal peer training on forklift operation safety standards.
- Reduced product damage by adhering to strict handling and lifting protocols.
- Operated assembly line machinery to ensure efficient production flow.
- Inspected finished products for quality assurance and compliance with specifications.
- Collaborated with team members to meet daily production targets consistently.
- Implemented safety protocols to maintain a secure working environment.
- Assisted in training new employees on assembly line procedures and safety practices.
- Identified process inefficiencies and suggested improvements for enhanced productivity.
- Maintained accurate records of production output and material usage for reporting purposes.
- Met daily production quotas by working effectively within a fast-paced assembly line environment.
- Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
- Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
- Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
- Operated various tools, machinery, and equipment to complete assembly tasks efficiently and accurately.
- Performed visual and functional inspection of components to determine quality and identify defects.
- Followed protocols to enhance protection and maintain safe work environment.
- Reduced product defects by maintaining a clean work environment and adhering to strict quality control standards.
- Demonstrated adaptability in learning new assembly processes quickly as required for evolving project specifications.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Assisted quality assurance by inspecting items and removing defective parts.
- Trained and mentored new employees to apply best practices on assembly line operations and comply with procedures and regulations.
- Helped reduce waste by recycling materials when appropriate and disposing of scrap components responsibly.
Education
Associate of Science - Sport And Fitness Management
Keiser University
Tallahassee, FL06.2021
Skills
Training and mentoring
Goal oriented
Staff management
Customer service
Attention to detail
Employee motivation
Decision-making
Complex Problem-solving
Strategic planning
Staff discipline
Team building
Processes and procedures
Process monitoring and improvement
Relationship building
Schedule development
Policy enforcement
Conflict resolution
Expectation setting
Negotiation
Verbal and written communication
Coaching and mentoring
Policy and procedure development
Task delegation
Documentation and reporting
Employee development
Teamwork and collaboration
Problem-solving
Multitasking Abilities
Time management
Computer skills
Adaptability and flexibility
Timeline
Supervisor
Costco Wholesale Corp
03.2022 - Current
Personal Trainer
American Fitness
03.2019 - 10.2020
Cashier
Costco Wholesale Corp
10.2018 - 03.2022
Cashier Assistant
Costco Wholesale Corp
10.2018 - 11.2019
Bealls Dept Store
Online Packaging Packer
02.2016 - 05.2018
Forklift Operator
Recycling Plant
04.2015 - 09.2017
Forklift Operator
Chemring Ordnance
04.2012 - 04.2015
Assembly Line Worker
Chemring Ordnance
07.2009 - 04.2012
Associate of Science - Sport And Fitness Management
Keiser University