Vester Lee Sailors JR
Cottondale,AL
Summary
Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.
Overview
6
6
years of professional experience
Work History
Service Advisor
Americas Car Mart
Cottondale, AL
10.2025 - 08.2026
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Facilitated communication between service technicians and customers to ensure clarity on vehicle repairs.
- Managed service appointments, optimizing scheduling for efficient workflow and customer satisfaction.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.
- Supported overall team success by assisting coworkers with complex customer inquiries and providing backup during peak periods.
- Ensured high-quality service delivery by closely monitoring work progress and promptly addressing any issues or concerns.
Parts Specialist
O'Reilly Auto Parts
Tuscaloosa, AL
06.2025 - 08.2025
- Collaborated with vendors to place new orders, address shortages, and resolve defective parts issues, ensuring timely availability of necessary components.
- Conducted thorough research on complex parts inquiries, ensuring accurate information was provided to customers and colleagues.
- Worked with vendors to place new orders, handle shortage and resolve defective parts issues.
- Organized storage areas with merchandise from new trucks, adhering to bin system to maintain inventory accuracy.
Sales Associate
Circle K
Tuscaloosa, AL
06.2024 - 06.2025
- Enhanced customer satisfaction by delivering exceptional service, promptly addressing concerns, and creating a welcoming store environment.
- Executed cash transactions with accuracy while following company cash handling policies.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained store visual appeal by organizing racks and shelves to engage customers and promote merchandise.
Sales Associate
Dollar General
Tuscaloosa, AL
01.2023 - 06.2024
- Collaborated with team members to improve overall store performance by sharing best practices and offering support.
- Created welcoming environment for existing, new, and potential customers to ensure positive first impressions.
- Assisted customers in finding products throughout the store. and checked store system for merchandise at other sites.
Security
Security One Inc.
Tuscaloosa, AL
08.2022 - 01.2024
- Improved efficiency in security reporting by introducing standardized reporting system for all security incidents.
- Oversaw internal infrastructure, security software, and intranet systems to ensure operational integrity.
- Documented security incidents to support data-driven decisions on security measures.
Car Detailer
Eagle Truck Wash
Tuscaloosa, AL
08.2020 - 02.2023
- Maintained clean, organized, and safe work environment to support efficient operations.
- Washed, waxed, and buffed vehicle bodies to achieve showroom quality finish.
- Inspected interiors and exteriors of vehicles for cleanliness, identifying and documenting imperfections beyond standards.
- Maintained clean, tidy and safe work environment.
Education
GED -
Hillcrest High School
Tuscaloosa, AL5 2006
Skills
- Customer service
- Attention to detail
- Time management
- Sustainability practices
- Teamwork and collaboration
- Problem-solving skills
- Inventory management
- Interior and exterior cleaning
- Shipping and receiving
- Vehicle maintenance
- Packaging and labeling
- Environmental awareness
Timeline
Service Advisor
Americas Car Mart
10.2025 - 08.2026
Parts Specialist
O'Reilly Auto Parts
06.2025 - 08.2025
Sales Associate
Circle K
06.2024 - 06.2025
Sales Associate
Dollar General
01.2023 - 06.2024
Security
Security One Inc.
08.2022 - 01.2024
Car Detailer
Eagle Truck Wash
08.2020 - 02.2023
GED -
Hillcrest High School