Vesy Ortiz
Maywood,CA
Summary
Highly motivated with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. ready for a challenging position where I can utilize my skills and experience to the maximum and where I can contribute to the company’s needs and goals.
Overview
23
23
years of professional experience
Work History
Import Caro Agent
Swissport Cargo
Los Angeles, CA
08.2017 - 05.2022
- Responsible for checking clearance and any customs holds, releasing freight to customers, verifying all information is correct for the importer and exporter, preparing airline and customs documentation, complying with the company’s standard operation procedure (SOP), making sure paperwork related to cargo is correct before release.
- Performed data entry from paper documents, emails, and other sources into computer systems.
- Maintained database by entering new and updated customer and account information.
- Verified accuracy and completeness of data entry into the database system.
- Operated various office equipment such as scanners, and printers. when required.
- Identified and corrected data entry errors to prevent duplication across systems.
- Collected and organized information for entry, prioritizing entries to increase efficiency.
Loan Modification Processor
Law office of Dionne Mate
Whittier, CA
05.2007 - 01.2014
- Gather all necessary information and documents from the customers for qualification of a loan
- Forwarding applications and all documents necessary to lenders and negotiating terms of a possible new loan.
- Analyzed borrower financials, income documentation, and credit reports to determine qualification for loan modification.
- Updated customer accounts regularly to reflect changes in their status or payment schedules.
- Maintained accurate records of all communications with clients throughout the process.
Escrow Officer
Cooper Escrow
Bell Gardens, CA
02.1999 - 04.2006
- Open escrow orders, type and prepare all legal documents, review preliminary title reports, request hazard insurance, and home protection, pay off from lender, prepare incoming and outgoing loan documents and forward to the proper title, draw estimated and final HUD for borrowers and lenders.
- Monitored closing activities to ensure timely completion of all transactions.
- Gathered information necessary for processing transfers including deeds, mortgages, titles, and encumbrances.
- Processed payments related to mortgage loans, taxes, insurance premiums, and other fees associated with the sale of a property.
- Maintained accurate records of all transactions including deposits, withdrawals, disbursements and closing statements.
Education
Tax Prepared course, financial and general education -
EAST LOS ANGELES COLLEGE
12.2006
Legal Secretary -
Los Angeles Business College
06.1990
Skills
- Bilingual Spanish/English
- Resolving Customer Issues
- Problem-Solving
- Information Documentation
- Organizational Skills
- Financial Document Preparation
- Critical Thinking
References
Available upon request
Timeline
Import Caro Agent
Swissport Cargo
08.2017 - 05.2022
Loan Modification Processor
Law office of Dionne Mate
05.2007 - 01.2014
Escrow Officer
Cooper Escrow
02.1999 - 04.2006
Tax Prepared course, financial and general education -
EAST LOS ANGELES COLLEGE
Legal Secretary -
Los Angeles Business College
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