Summary
Overview
Work History
Education
Skills
Timeline
Generic

Veth Sun

Manassas,VA

Summary

Accomplished network maintenance technician with a proven track record at Comcast, Xfinity, enhancing system performance and optimizing network configurations for residential and commerical customers. Skilled in network troubleshooting and fostering team collaboration, I significantly contributed to continuous improvement initiatives and achieved trainer certification. Expert in server maintenance and adept at resolving conflicts, ensuring peak operational efficiency.

Overview

28
28
years of professional experience

Work History

Comm Tech 5, Network Maintenance

Comcast, Xfinity
07.2007 - Current
  • Troubleshoot and resolved service failures on fiber node to CPE.
  • Located existing plant with systems prints and cable locating equipment to avoid damage and service interruption.
  • Repaired/replaced damage aerial/underground coaxial cable and equipment.
  • Troubleshoot to restore customer video, CHSI or CDV, surveyed the plant to ensure service availability.
  • Possess knowledge of NEC, NESC, OSHA, FCC, DOT, ANSI and local codes.
  • Close out jobs in timely manner once check ins are completed and confirmed.
  • Attained trainer certification.

Field Inspector

Bright House Networks
08.2006 - 06.2007
  • Performed quality control to immediately determine any installations practices that violated safety regulations, laws and protocols.
  • Played an active role in team meetings and training sessions focused on enhancing technical competencies and staying up-to-date on industry trends, policies, and procedures.
  • Completed thorough written reports and weekly production records.
  • Provided valuable input for company-wide training initiatives aimed at improving Field Inspector performance.

CTS Certified Installation Technician

Knology, Inc.
02.2006 - 08.2006
  • Diagnosed and troubleshot cable and digital services by identifying equipment issues and resolutions.
  • Followed all company guidelines regarding safety procedures when out in field.
  • Increased efficiency by maintaining thorough documentation of installed systems and equipment configurations.
  • Improved job performance by obtaining CTS status after 2 months on-the-job by passing at top of training class.

OPS Coordinator / Equipment Operator

Ingram Micro
05.1996 - 06.2005
  • Monitored day-to-day activities of warehouse consistently and implemented corrective actions when needed, contributing to continuous improvement initiatives.
  • Resolved conflicts swiftly among team members through effective mediation techniques, fostering an amicable working environment conducive to collaboration.
  • Managed the inventory of warehouse supplies.
  • Conducted ongoing reviews of safety and security measures.
  • Recovered $50,000 in lost product per year.
  • PTS (path-to-success) certified.

Education

High School Diploma -

Palmyra Area Senior High School
Palmyra, PA
06.1995

Skills

  • Network Troubleshooting
  • Server maintenance
  • System monitoring
  • Performance Optimization
  • Wireless Networking
  • Network configuration

Timeline

Comm Tech 5, Network Maintenance

Comcast, Xfinity
07.2007 - Current

Field Inspector

Bright House Networks
08.2006 - 06.2007

CTS Certified Installation Technician

Knology, Inc.
02.2006 - 08.2006

OPS Coordinator / Equipment Operator

Ingram Micro
05.1996 - 06.2005

High School Diploma -

Palmyra Area Senior High School

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Veth Sun