Vevesi Haunani Agae
Budget Car Rental
Fairbank
8
years of professional experience
Customer-focused manager with 8+ years in rental operations. Skilled in staff training, reservations, daily business reporting, and vehicle logistics. Known for clear communication, attention to detail, and steady decision-making that supports smooth daily operations.
Work History
Manager
8 Years 3 Months- Directed daily rental operations, ensuring smooth vehicle dispatch, returns, and customer service.
- Resolved customer concerns promptly
- Trained team members on rental systems, customer interactions
- Accomplished multiple tasks within established timeframes.
- Complete Daily Business reports for the Fairbanks location and sometimes I would get Anchorage Daily Business reports completed as well.
- Answer phones, make reservations
- Complete incentives for counter and shop
- Shuttle vehicles
- Handle incident report and submit them to the Anchorage location
- Pick up vehicles from dealerships, drop off vehicles to dealerships
- Approve time cards and manage time off for the staff
- Travel for work
- Interview applicants for the Fairbanks Budget location
- Onboard new employees
- Completed I-9 and other documents for new employees
- Clean vehicles
- Communicated with vendors that Budget use
Education
High School Diploma
Skills
Customer service
Team management
Team leadership
Task delegation
Decision-making
Time management
Organizational skills
Effective communication
Multitasking
Computer skills
Communication skills
Clear messaging
Positive attitude
Timeline
Manager
Budget Car Rental
07.2018 - CurrentRead More
Lathrop High School
High School Diploma
Read More